AUTOMATIZACIÓN DEL BUZÓN DE SUGERENCIAS DE UNA ENTIDAD EDUCATIVA CON SUS RESPECTIVOS ANÁLISIS Y REPORTES DE CASOS TRATADOS
Fecha
2016-03-21
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UNIVERSIDAD DE GUAYAQUIL FACULTAD DE CIENCIAS MATEMÁTICAS Y FÍSICAS CARRERA DE INGENIERIA EN SISTEMAS COMPUTACIONALES
Resumen
Automatizar un sistema trae consigo un sin número de beneficios que se
ven reflejados en los resultados esperados del mismo. Pero no siempre la
automatización resuelve todos los problemas, en muchos casos un análisis
previo nos da la pauta para saber si este proceso es realmente necesario.
Ahora, una actualización al manejo del buzón de sugerencias era algo que
se necesitaba realizar hace algún tiempo pues este no estaba cumpliendo
el objetivo para el cual fue creado y se estaba dejando de lado el uso de la
tecnología en un medio tan importante en el sector educativo y empresarial.
Debido a nuestro estudio se ha podido determinar que existen las
herramientas necesarias para mejorar su uso y lo más importante que
exhortara a que más personas lo utilicen. A lo largo de nuestra investigación
nos involucramos con la población de una institución educativa obteniendo
de ellos varias sugerencias que pusimos en evidencia en la implementación
de nuestro trabajo. Lograr que este dispositivo se convierta en un
instrumento de primera necesidad en el momento de las comunicaciones,
junto con los reportes alcanzados a las personas indicadas y en un tiempo
oportuno es lo que se pretende realizar en este trabajo.
Automate system brings with it a number of benefits that are reflected in the expected results. But not always automation solves all problems, in many cases a preliminary analysis gives us the pattern to see if this process is really necessary. Now, an update to the management of the suggestion box was something I needed to do some time ago because this was not fulfilling the purpose for which it was created and was neglecting the use of technology in the important areas in the field education and business. Because our study was able to determine that there needed to improve its use and most importantly urging that more people use tools. Throughout our research we engage with people in an educational institution obtaining them several suggestions we put in evidence in implementing our work. Ensure that this device will become a staple instrument at the time of communication, along with the reports made to the right people and in a timely manner is to be carried out in this work.
Automate system brings with it a number of benefits that are reflected in the expected results. But not always automation solves all problems, in many cases a preliminary analysis gives us the pattern to see if this process is really necessary. Now, an update to the management of the suggestion box was something I needed to do some time ago because this was not fulfilling the purpose for which it was created and was neglecting the use of technology in the important areas in the field education and business. Because our study was able to determine that there needed to improve its use and most importantly urging that more people use tools. Throughout our research we engage with people in an educational institution obtaining them several suggestions we put in evidence in implementing our work. Ensure that this device will become a staple instrument at the time of communication, along with the reports made to the right people and in a timely manner is to be carried out in this work.
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Palabras clave
Automatización, Buzón, Sugerencias, Análisis, Reportes