Definir los factores que influyen en el clima laboral y productividad del personal de una empresa papelera.
Fecha
2015-08-28
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería Industrial.
Resumen
El presente trabajo de investigación tiene como objetivo principal identificar los factores que están influyendo tanto en el clima laboral como en la productividad de una empresa papelera. Para esto se realizó una encuesta evaluándose 5 factores, apoyándose en las siguientes respuestas: 5. Totalmente de acuerdo, 4. De acuerdo, 3. Indiferente, 2. En desacuerdo, 1. Totalmente en desacuerdo; donde dependiendo de las respuestas las de mayor puntaje se consideraron factores favorables y las de menor puntaje factores desfavorables. Los resultados arrojaron que los factores involucramiento laboral, comunicación, estilos de liderazgo, tienen tendencia a lo favorable, mientras que factores como la motivación en bajo porcentaje y el liderazgo se consideran factores desfavorables, concluyendo con una productividad favorable; por último se procedió a realizar la propuesta en base a los resultados arrojados por las encuestas.
The present research was conducted to identify the influencing factors of the paper company. labor environment and productivity. A survey was done based on five factors. The research applied the following answers: 5. Totally in agreement 4. Agree 3. Neutral / No opinion, 2. Disagree 1. Totally in disagree Based on the above answers, those with higher points were considered favorable factors and those with lower points were considered non-favorable factors. The final results showed that labor involvement, communication and leadership style were favorable factors; while low motivation and low leadership were considered non-favorable factors based on the results. A final plan was presented.
The present research was conducted to identify the influencing factors of the paper company. labor environment and productivity. A survey was done based on five factors. The research applied the following answers: 5. Totally in agreement 4. Agree 3. Neutral / No opinion, 2. Disagree 1. Totally in disagree Based on the above answers, those with higher points were considered favorable factors and those with lower points were considered non-favorable factors. The final results showed that labor involvement, communication and leadership style were favorable factors; while low motivation and low leadership were considered non-favorable factors based on the results. A final plan was presented.
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Palabras clave
SISTEMAS ORGANIZACIONALES, CLIMA LABORAL, INDUSTRIA PAPELERA, ESTRUCTURA ORGANIZACIONAL