Análisis de riesgos psicosociales a los transportistas de carga pesada aplicando el Método de Istas 21.
Fecha
2017-11-10
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería Industrial.
Resumen
El presente trabajo tiene como objetivo analizar los factores de riesgos psicosociales existente en las actividades de los transportistas de carga pesada aplicando el método ISTAS 21. De tal forma se tiene como antecedentes, que el estudio a realizar es en la empresa de transporte de carga pesada. La realización se efectúa a través de la investigación primaria y secundaria, del mismo modo, se distribuye datos encontrados mediante fuentes seguras de información, el cual se describió conceptos desconocidos acerca de los riesgo psicosociales en los transportistas, para solucionar los diversos inconvenientes que se encuentra en la empresa, se realizó la elaboración de una matriz de triple criterio, que dio como resultado el 32% de riesgos psicosociales el cual se identifica como un riesgo intolerable, debido a que los transportistas que trabajan en los camiones descansan en posición incorrecta lo que le produce estrés y el trabajar a excesivas horas lo que provoca que tengan más complicaciones en su rendimiento, también se evaluó mediante el Método Istas 21 a un total de 70 transportista para determinar las condiciones de trabajo. Para concluir con el proyecto se dio una propuesta de solución, en donde intervienen diversas actividades Aplicación de pruebas Psicológicas , capacitación al personal en temas de vida saludable , capacitaciones dirigidas para los conductores que presenten patrones de conductas desajustadas , buzón de sugerencias para el personal , actividades recreativas para los transportistas, las mismas que servirán para el mejoramiento de su ritmo de trabajo, su cuidado de salud, cuidado emocional y mental, esto tiene un valor de $23.266.50 de forma general teniendo un valor de beneficio de $2.39 por cada $1 invertido. Estas actividades ayudarán a reducir los costos que realiza la empresa al seguir con el problema ya que es factible su inversión.
The present work has as objective to analyze the existing psychosocial risk factors in the activities of the heavy load carriers using the method ISTAS 21. In such a way we have asa background, the study in the company of transport for heavy load in the same way the implementation is done through the primary and secondary research, distributed data found through comprehensive, reliable sources of information, The unknown concepts which is described about the psychosocial risk factors in the carriers, to solve the various problems that were found in the company, The development of an array of three, That resulted in the 32% of psychosocial risks which is identified as an intolerable risk . Due to the fact that the carriers who work in the trucks rest in wrong position, produces stress and excessive work hours which causes that they have more complications in your performance, it was Also assessed by the method Istas 21 to a total of 70 carrier to determine the terms and conditions of work. To conclude, the project was a proposal for a solution, in which various activities application of psychological test, Train staff on issues of healthy life training for drivers to submit maladjusted behavior patterns, Suggestion box for the staff, recreational activities for carriers, the same that will serve for the improvement of its pace of work, Your health care, Emotional and mental health care, all has a value of $23.266.50 in general having a value of $2.39 for every $1 invested. These activities will help to reduce the costs of the company to continue with the problem as it is feasible for the investment.
The present work has as objective to analyze the existing psychosocial risk factors in the activities of the heavy load carriers using the method ISTAS 21. In such a way we have asa background, the study in the company of transport for heavy load in the same way the implementation is done through the primary and secondary research, distributed data found through comprehensive, reliable sources of information, The unknown concepts which is described about the psychosocial risk factors in the carriers, to solve the various problems that were found in the company, The development of an array of three, That resulted in the 32% of psychosocial risks which is identified as an intolerable risk . Due to the fact that the carriers who work in the trucks rest in wrong position, produces stress and excessive work hours which causes that they have more complications in your performance, it was Also assessed by the method Istas 21 to a total of 70 carrier to determine the terms and conditions of work. To conclude, the project was a proposal for a solution, in which various activities application of psychological test, Train staff on issues of healthy life training for drivers to submit maladjusted behavior patterns, Suggestion box for the staff, recreational activities for carriers, the same that will serve for the improvement of its pace of work, Your health care, Emotional and mental health care, all has a value of $23.266.50 in general having a value of $2.39 for every $1 invested. These activities will help to reduce the costs of the company to continue with the problem as it is feasible for the investment.
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Palabras clave
SISTEMAS INTEGRADOS DE GESTIÓN, ANÁLISIS DE RIESGOS PSICOSOCIALES, MÉTODO ISTAS 21, SALUD DEL TRABAJADOR