Propuesta de mejora de gestión administrativa aplicado a la empresa Veterinaria el Hasky
Fecha
2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El objetivo del proyecto consiste en la Propuesta de mejora de gestión administrativa en la empresa veterinaria EL HASKY, localizada en la ciudad de Guayaquil. Se busca implementar un manual de funciones dentro de la empresa para que genere mayor productividad, la toma de decisiones sea ágil y las tareas asignadas sean fáciles de realizar.
Para la investigación utilizamos el método cuantitativo y cualitativo que nos permitió conocer las oportunidades de mejora dentro de la compañía, la información recogida a través de encuestas y entrevista a personas.
Las oportunidades de mejora encontradas fueron: Contar con un Sistema de gestión de calidad, Captar nuevos clientes potenciales, Búsqueda de convenios a través de alianzas estratégicas, Implementar manual de funciones para alcanzar óptimos niveles de calidad.
Procuramos que, mediante la Propuesta se mejore la gestión administrativa, alcanzando los objetivos propuestos que logren tener una ventaja competitiva y una cultura organizacional.
The objective of the project consists of the Proposal to improve administrative management in the veterinary company EL HASKY, located in the city of Guayaquil. It seeks to implement a manual of functions within the company to generate greater productivity, decision making is agile and the tasks assigned are easy to perform. For the research we used the quantitative and qualitative method that allowed us to know the opportunities for improvement within the company, the information collected through surveys and interviews with people. The improvement opportunities found were: Having a quality management system, attracting new potential customers, searching for agreements through strategic alliances, implementing functions manual to achieve optimal quality levels. We try to improve the administrative management through the Proposal, achieving the proposed objectives that achieve a competitive advantage and an organizational culture.
The objective of the project consists of the Proposal to improve administrative management in the veterinary company EL HASKY, located in the city of Guayaquil. It seeks to implement a manual of functions within the company to generate greater productivity, decision making is agile and the tasks assigned are easy to perform. For the research we used the quantitative and qualitative method that allowed us to know the opportunities for improvement within the company, the information collected through surveys and interviews with people. The improvement opportunities found were: Having a quality management system, attracting new potential customers, searching for agreements through strategic alliances, implementing functions manual to achieve optimal quality levels. We try to improve the administrative management through the Proposal, achieving the proposed objectives that achieve a competitive advantage and an organizational culture.
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GESTIÓN, ADMINISTRACIÓN, MANUAL, FUNCIÓN