Diseño de un manual de inducción dirigido al departamento de producción de la empresa Promusterra S. A
Fecha
2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente trabajo investigativo tuvo como objetivo diseñar un Manual de Inducción para el Departamento de Producción de la empresa PROMUSTERRA S. A.; con la ayuda de la información recopilada se detectó inestabilidad en la adaptación del recurso humano y altos niveles de rotación. Por esta razón, se propone un manual de inducción que brinde la capacitación necesaria a fin de mejorar la integración y desempeño laboral.
Adicionalmente, cuando ingresan nuevos empleados a la organización es de suma importancia llevar a cabo procesos de inducción, debido a la utilización estratégica para familiarizar al trabajador con su ambiente laboral, compañeros y metas a cumplir; cabe mencionar a Taylor (1911) quien refiere que el centrarse en el entrenamiento es una necesidad, puntualizando que todo buen sistema debe contar con hombres de primera clase.
Los datos de esta investigación se obtuvieron por medio de herramientas de indagación tales como entrevistas, encuestas con análisis estadísticos y revisión documental; a fin de, realizar el respectivo análisis de la situación, determinar las áreas ligadas al departamento de producción, diseñar del manual de inducción y socializar la propuesta con las áreas de producción y talento humano.
Para culminar, el trabajo investigativo se llega a la conclusión que los trabajadores carecen de información clara respecto a las especificaciones de sus funciones y procedimientos necesarios que, favorezca a su familiarización con el entorno y sus labores; por lo que se recomienda el uso y actualización periódica del manual de inducción en la empresa.
The basic aim of this study was to design an Induction Manual for the Production Department of PROMUSTERRA Company, the instability of the adaptation of the human resource and high levels of rotation were detected through collected information. For that reason, an induction manual is prosed which provides the best training in order to improve labor integration and performance. Moreover, when a new employee is hired in the organization it´s very import to carry out the process of induction manual, due to the strategic use to familiarize the laborers with the work environment, coworkers and goals to achieve; therefore, it should be emphasized the thought of Taylor (1911) the focus on training is a must, pointing out that every good system should have first-class men. The data for the research were gathered by tools such as interviews, survey analyzed with statistical methods and documentary review, in order to analyze the situation, to determine the areas linked to the production department, to design the induction manual and socialize the proposal with the production and human resources areas. In conclusion, this research establishes that the employees lack clear information regarding the specifications of their functions and necessary procedures, which favors their familiarization with the environment and their tasks, so it is recommended to use and periodically update the induction manual of the company.
The basic aim of this study was to design an Induction Manual for the Production Department of PROMUSTERRA Company, the instability of the adaptation of the human resource and high levels of rotation were detected through collected information. For that reason, an induction manual is prosed which provides the best training in order to improve labor integration and performance. Moreover, when a new employee is hired in the organization it´s very import to carry out the process of induction manual, due to the strategic use to familiarize the laborers with the work environment, coworkers and goals to achieve; therefore, it should be emphasized the thought of Taylor (1911) the focus on training is a must, pointing out that every good system should have first-class men. The data for the research were gathered by tools such as interviews, survey analyzed with statistical methods and documentary review, in order to analyze the situation, to determine the areas linked to the production department, to design the induction manual and socialize the proposal with the production and human resources areas. In conclusion, this research establishes that the employees lack clear information regarding the specifications of their functions and necessary procedures, which favors their familiarization with the environment and their tasks, so it is recommended to use and periodically update the induction manual of the company.
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Palabras clave
PROCESOS, FUNCIONES, INDUCCIÓN