Diseño de una Estructura Organizacional para una farmacia en el Cantón Jama
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2018
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Universidad de Guayaquil Facutad de Ciencias Administrativas
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Tomando como objeto de estudio la farmacia de un Centro de Salud en el Cantón Jama, se ha descubierto las falencias en los procesos administrativos y de control de su inventario conociendo la problemática se realiza el estudio sobre la administración para diseñar una estructura organizacional, ya que se evidenció que no existen procesos de gestión en la farmacia, escasea el inventario de medicamentos, no llegan las cantidades solicitadas. Existiendo innumerables quejas del usuario que acude le brinden atención medica obteniendo un pésimo servicio en la farmacia. Para una eficiencia en sus procesos se procederá al uso de técnicas e instrumentos metodológicos como la observación, encuesta al personal que trabaja en el Centro de Salud, y delimitar la investigación mediante técnicas de muestreo que permitan recopilar información y el proceso de datos. Se deberá modificar la gestión de los procesos administrativos y financieros del Centro de Salud para llegar a posicionar como el mejor centro de Salud de la zona 4 Manabí.
Taking as a study object the pharmacy of a Health Center in the Jama Canton, the shortcomings in the administrative processes and control of its inventory have been discovered, knowing the problem, the study about the administration is made to design an organizational structure, since it was evidenced that there are no management processes in the pharmacy, the inventory of medicines is scarce, the amounts requested do not arrive. There are innumerable complaints from the user who comes to provide medical attention obtaining a terrible service at the pharmacy. For efficiency in their processes will be used to techniques and methodological instruments such as observation, survey staff working in the Health Center, and delimit research using sampling techniques to collect information and data processing. The management of the administrative and financial processes of the Health Center should be modified in order to position it as the best health center in area 4 Manabí.
Taking as a study object the pharmacy of a Health Center in the Jama Canton, the shortcomings in the administrative processes and control of its inventory have been discovered, knowing the problem, the study about the administration is made to design an organizational structure, since it was evidenced that there are no management processes in the pharmacy, the inventory of medicines is scarce, the amounts requested do not arrive. There are innumerable complaints from the user who comes to provide medical attention obtaining a terrible service at the pharmacy. For efficiency in their processes will be used to techniques and methodological instruments such as observation, survey staff working in the Health Center, and delimit research using sampling techniques to collect information and data processing. The management of the administrative and financial processes of the Health Center should be modified in order to position it as the best health center in area 4 Manabí.
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GESTIÓN DE PROCESOS ADMINISTRATIVOS, PLANIFICACIÓN, INVENTARIO, CONTROL INTERNO