Desarrollo de políticas y procedimientos para la gestión del talento humano de Incamep S.A.
Fecha
2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente trabajo de titulación presenta el proceso de Reclutamiento, Selección, Análisis y Descripción de puestos de la empresa INCAMEP S.A. el motivo que se realiza este proyecto es por el incorrecto proceso, y la falta de herramientas técnicas para su adecuada administración, para ello se realizó una investigación sobre la gestión de personal y los subsistemas del departamento de Talento Humano.
Así mismo, se diseñó un Manual de Funciones, de Políticas y procedimientos para desarrollar una Gestión Administrativa del Talento Humano de forma organizada y clara, se pretende solucionar una problemática que enfrenta INCAMEP S.A. en la actualidad, que es la ausencia de claras funciones y responsabilidades de los puestos.
Para realizar este trabajo se utilizó como técnica la entrevista, misma que fue realizada al Gerente, y después de su autorización se procedió a recopilar toda la información necesaria realizada a los empleados que laboran actualmente para la elaboración del Manual de Funciones.Este trabajo de titulación cuenta con el aporte de teorías de diversos autores entre los cuales se destacan Idalberto Chiavenato y Martínez expertos en el tema de administración de talento humano y desarrollo organizacional.
Para desarrollar esta investigación se utilizó una metodología cualitativa y como instrumentos se utilizaron la entrevista, el cuestionario estructurado y la observación directa, métodos que sirvieron para la recopilación de la información y corroboración de datos., se concluye de que una empresa que carece del área de talento humano por lo general tiene dificultades para poder organizar la tarea de orientar al personal por lo que se considera que es necesario y pertinente que existan labores de reclutamiento, selección, y contratación del personal y la elaboración del manual de funciones, y el manual de políticas y procedimientos.
The present work of titulation presents the process of Recruitment, Selection, Analysis and Description of positions of the company INCAMEP S.A. the reason for this project is due to the incorrect process, and the lack of technical tools for its proper administration, for it was done a research on personnel management and subsystems of the Department of Human Talent. Likewise, it was designed a Manual of Functions, Policies and procedures to develop an Administrative Management of Human Talent in an organized and clear way, is intended to solve a problem faced by INCAMEP S.A. at present, which is the absence of clear roles and responsibilities of the posts. In order to carry out this work, interviews were conducted with the Manager, and after its authorization, all the necessary information for the elaboration of the Function Manual was obtained, information that was taken from the same personnel that it is currently working. This work of titulation counts on the contribution of theories of diverse authors among which stand out Idalberto Chiavenato and Martínez experts in the subject of administration of human talent and organizational development. In order to develop this research, a qualitative methodology was used and the interviews, the structured questionnaire and the direct observation were used as tools, it is concluded that a company that lacks the area of human talent usually has difficulties in being able to organize the task of guiding the personnel, so it is considered necessary and pertinent that there are recruitment, selection, and hiring of personnel and the elaboration of the functions manual, and the policies and procedures manual.
The present work of titulation presents the process of Recruitment, Selection, Analysis and Description of positions of the company INCAMEP S.A. the reason for this project is due to the incorrect process, and the lack of technical tools for its proper administration, for it was done a research on personnel management and subsystems of the Department of Human Talent. Likewise, it was designed a Manual of Functions, Policies and procedures to develop an Administrative Management of Human Talent in an organized and clear way, is intended to solve a problem faced by INCAMEP S.A. at present, which is the absence of clear roles and responsibilities of the posts. In order to carry out this work, interviews were conducted with the Manager, and after its authorization, all the necessary information for the elaboration of the Function Manual was obtained, information that was taken from the same personnel that it is currently working. This work of titulation counts on the contribution of theories of diverse authors among which stand out Idalberto Chiavenato and Martínez experts in the subject of administration of human talent and organizational development. In order to develop this research, a qualitative methodology was used and the interviews, the structured questionnaire and the direct observation were used as tools, it is concluded that a company that lacks the area of human talent usually has difficulties in being able to organize the task of guiding the personnel, so it is considered necessary and pertinent that there are recruitment, selection, and hiring of personnel and the elaboration of the functions manual, and the policies and procedures manual.
Descripción
Palabras clave
ADMINISTRACIÓN, TALENTO HUMANO, PUESTOS, SELECCIÓN