Propuesta de reingeniería de los procesos administrativos del departamento de talento humano para una empresa constructora de la ciudad de Guayaquil
Fecha
2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente trabajo de estudio de caso tuvo por propósito comprobar la incidencia del deterioro de la gestión de talento humano de una empresa del sector de la construcción establecida en la ciudad de Guayaquil, donde mediante la investigación científica de estudio de campo y la utilización de las herramientas de obtención de información cuantitativa se encontraron evidencias suficientes que avalan la ausencia de ejecución de la administración estratégica por parte del gerente general y la práctica de procesos empíricos y demasiado largos en la gestión de talento humano. El análisis de los resultados obtenidos de la investigación integral hacia la parte administrativa y operativa de la constructora justifican la realización de una propuesta de reingeniería de procesos administrativos dentro del departamento de talento humano que sea adaptable al cumplimiento de las necesidades de todos sus colaboradores, reestructurando por completo las funciones actuales y permitiéndole a la compañía una mejora continua en su productividad, clima laboral y competitividad en el mercado.
The purpose of this case study work was to verify the impact of the deterioration of the management of human talent of a company in the construction sector established in the city of Guayaquil, where through scientific research of field studies and the use of tools for obtaining quantitative information were found sufficient evidence to support the lack of execution of strategic management by the general manager and the practice of empirical and too long processes in the management of human talent. The analysis of the results obtained from the integral investigation towards the administrative and operative part of the construction company justifies the realization of a proposal of reengineering of administrative processes within the department of human talent that is adaptable to the fulfillment of the needs of all its collaborators, restructuring completely the current functions and allowing the company a continuous improvement in its productivity, labor climate and competitiveness in the market.
The purpose of this case study work was to verify the impact of the deterioration of the management of human talent of a company in the construction sector established in the city of Guayaquil, where through scientific research of field studies and the use of tools for obtaining quantitative information were found sufficient evidence to support the lack of execution of strategic management by the general manager and the practice of empirical and too long processes in the management of human talent. The analysis of the results obtained from the integral investigation towards the administrative and operative part of the construction company justifies the realization of a proposal of reengineering of administrative processes within the department of human talent that is adaptable to the fulfillment of the needs of all its collaborators, restructuring completely the current functions and allowing the company a continuous improvement in its productivity, labor climate and competitiveness in the market.
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REINGENIERÍA DE PROCESOS, ADMINISTRACIÓN ESTRATÉGICA, TALENTO HUMANO, CONSTRUCTORA