Proponer manual de procedimientos en el área de cobranzas empresa Fredvy S.A
Fecha
2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
Fredvy S.A es una de las principales distribuidoras comerciales de productos masivos de primera necesidad, dedicando a ofrecer asesoría comercial a sus diferentes puntos de venta existentes en toda la ciudad de Guayaquil, coberturas en sectores: norte, centro, sur y suburbio. Sin embargo, se observa diferentes falencias debido a la falta de procedimientos y políticas, por ello la finalidad del presente trabajo de tesis es para optimizar los inconvenientes de la compañía mediante la propuesta de un manual de procedimientos en el área de Cobranzas, por lo que ayudara a disminuir recursos y mejorar la liquidez.
Fredvy SA is one of the main commercial distributors of massive products of first necessity, it is dedicated to offer commercial advice to its different existing points of sale throughout the city of Guayaquil, and they have coverage in several sectors: north, center, south and suburb. However, different flaws are observed due to the lack of procedures and policies, for this reason the purpose of this thesis work is to optimize the company's inconveniences by proposing a manual of procedures in the receivable area, which will help decrease resources and improve liquidity.
Fredvy SA is one of the main commercial distributors of massive products of first necessity, it is dedicated to offer commercial advice to its different existing points of sale throughout the city of Guayaquil, and they have coverage in several sectors: north, center, south and suburb. However, different flaws are observed due to the lack of procedures and policies, for this reason the purpose of this thesis work is to optimize the company's inconveniences by proposing a manual of procedures in the receivable area, which will help decrease resources and improve liquidity.
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MANUAL, PROCEDIMIENTOS, GESTIÓN, VIABILIDAD