Modelo de gestión administrativa Bpm del centro de factibilidad pesqueras del puerto Santa Rosa, Salinas
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2016
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
La investigación planteó como objetivo general determinar las características y
componentes que deben tener la organización para una administración eficiente y
eficaz de las instalaciones de facilidades pesqueras de Santa Rosa de Salinas. Para
una adecuada segmentación del trabajo se establecieron tres objetivos específicos
como son: i) Investigar en la comunidad de pescadores de Santa Rosa, sobre los
principales servicios a demandar al centro de facilidades pesquera; ii) Determinar
los arreglos socio-organizativos, acuerdos interinstitucionales y establecimiento
de normativa local que será necesario acordar y ejecutar para la puesta en marcha
de las instalaciones de facilidades pesqueras de Santa Rosa de Salinas; y, iii)
Establecer los elementos de diseño del modelo de gestión de las instalaciones de
facilidades pesqueras de Santa Rosa de Salinas. El trabajo se sustentó en la
importancia del sector pesquero en Ecuador para la economía en su conjunto, el
empleo y la seguridad alimentaria. Metodológicamente es un estudio basado en el
método inductivo, temporalmente es de corte transversal, no experimental, las
técnicas aplicadas fueron el análisis documental, investigación de campo mediante
encuestas y observación. La población se cuantifico en 415 usuarios directos del
sector pesquero y la muestra con un 5 % de error, 95 % de confianza fue de 200.
Las principales conclusiones fueron i) Los servicios que serán demandados al
centro por parte de los pescadores y usuarios del puerto de Santa Rosa del cantón
Salinas fueron el de muelle, pesaje, fondeadero, eviscerado; además de encontrar
una infraestructura que brinde de servicios complementarios como son los de
comidas y bebidas, además de tener servicios de seguridad, de salud y otros
relacionados con la Capitanía del Puerto; ii) la administración del Centro de
facilidades Pesqueras (CFP) deberá ser ejercido por una empresa pública de
administración de centros de facilidades portuarias que sería constituida por el
GAD de Salinas; iii) El proyecto presenta los aspectos organizativos, de procesos
mismos que están claramente detallados basados en el metodología de Business
Process Management (BPM); adicionalmente se incorporaron todos los estudios
financieros, incluida su evaluación para determinar la viabilidad.
The general objective research is to determine the characteristics and components that should be the organization for efficient and effective management of fishing facilities of Santa Rosa de Salinas. For proper segmentation work as three specific objectives are established: i) Research at Santa Rosa community, on the main services to sue the fishing center facilities; ii) To determine the socioorganizational arrangements, interagency agreements and establishment of local regulations that will need to agree and implement for the start-up facilities fishing facilities of Santa Rosa de Salinas; and, iii) Establish the design elements of the management model facilities fishing facilities of Santa Rosa de Salinas. The work was based on the importance of the fisheries sector in Ecuador for the economy as a whole, employment and food security. Methodologically is a study based on the inductive method, temporarily is cross-sectional, not experimental techniques were applied documentary analysis, field research through surveys and observation. The population was quantified in 415 direct users of the fishing industry and the sample with a 5% error, 95% confidence level was 200. The main conclusions were i) The services center will be sued by fishermen and users port of Santa Rosa Salinas canton were the spring, weighing, mooring, gutting; In addition to finding an infrastructure that provides complementary services such as food and beverage, in addition to security services, health and other services related to the Port Authority; ii) administration of the CFP must be exercised by a public company management centers port facilities which would be constituted by the GAD of Salinas; iii) The project presents the organizational, same processes that are clearly detailed methodology based on the BMP; additionally all financial studies were incorporated, including their evaluation to determine feasibility.
The general objective research is to determine the characteristics and components that should be the organization for efficient and effective management of fishing facilities of Santa Rosa de Salinas. For proper segmentation work as three specific objectives are established: i) Research at Santa Rosa community, on the main services to sue the fishing center facilities; ii) To determine the socioorganizational arrangements, interagency agreements and establishment of local regulations that will need to agree and implement for the start-up facilities fishing facilities of Santa Rosa de Salinas; and, iii) Establish the design elements of the management model facilities fishing facilities of Santa Rosa de Salinas. The work was based on the importance of the fisheries sector in Ecuador for the economy as a whole, employment and food security. Methodologically is a study based on the inductive method, temporarily is cross-sectional, not experimental techniques were applied documentary analysis, field research through surveys and observation. The population was quantified in 415 direct users of the fishing industry and the sample with a 5% error, 95% confidence level was 200. The main conclusions were i) The services center will be sued by fishermen and users port of Santa Rosa Salinas canton were the spring, weighing, mooring, gutting; In addition to finding an infrastructure that provides complementary services such as food and beverage, in addition to security services, health and other services related to the Port Authority; ii) administration of the CFP must be exercised by a public company management centers port facilities which would be constituted by the GAD of Salinas; iii) The project presents the organizational, same processes that are clearly detailed methodology based on the BMP; additionally all financial studies were incorporated, including their evaluation to determine feasibility.
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SECTOR PESCA, CENTRO DE FACTIBIDADES PESQUERAS, PUERTO SANTA ROSA, SERVICIOS DE APOYO