Propuesta de mejora de los procesos administrativos en la empresa comunitaria de mujeres confeccioneistas " Narcisa De Jesus "
Fecha
2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
Este proyecto de investigación se efectuó mediante la Fundación Acción Solidaria que brinda diversos talleres, uno de ellos es el de confección donde se capacitan a mujeres de zonas vulnerables, en el cual surgió la necesidad de crear una empresa comunitaria, actualmente comercializa sus productos a través de la venta directa a su cartera de clientes y en algunas ocasiones también por medio de intermediarios como son los pasantes de la Universidad Católica de Guayaquil. La empresa comunitaria de mujeres confeccionistas “Narcisa de Jesús” presenta inconveniente en los procesos administrativos, por el cual realizan sus actividades de una manera informal, por lo que es necesario llevar un mejor control, teniendo en cuenta esto se revisó referencias teóricas, se entrevistó a los representantes de la Fundación y se realizó encuestas al personal de la empresa, esto permitió conocer sobre la situación actual. Con lo cual se elaboró una propuesta que permitirá llevar un mejor control en los procesos administrativos de la empresa que se estudia.
This research project was carried out through the Solidarity Action Foundation, which provides different workshops, one of which is the preparation workshop for women from vulnerable areas are trained in dressmaking, which arose the need to create a community enterprise; currently sell it their products through direct sales to its customer portfolio and in some occasions also through intermediaries such as the interns of the Catholic University of Guayaquil. The community-owned confectionery company "Narcisa de Jesús" has a disadvantage in administrative processes, whereby they carry out their activities informally, so it is necessary to carry out a better control, taking into account this, the theoretical references were checked, the representatives of the Foundation were interviewed and surveys were carried out on the staff of the company, this allowed us to know the current situation. With that, a proposal was elaborated, which will permit to have a better control in the administrative processes of the company that has been studied.
This research project was carried out through the Solidarity Action Foundation, which provides different workshops, one of which is the preparation workshop for women from vulnerable areas are trained in dressmaking, which arose the need to create a community enterprise; currently sell it their products through direct sales to its customer portfolio and in some occasions also through intermediaries such as the interns of the Catholic University of Guayaquil. The community-owned confectionery company "Narcisa de Jesús" has a disadvantage in administrative processes, whereby they carry out their activities informally, so it is necessary to carry out a better control, taking into account this, the theoretical references were checked, the representatives of the Foundation were interviewed and surveys were carried out on the staff of the company, this allowed us to know the current situation. With that, a proposal was elaborated, which will permit to have a better control in the administrative processes of the company that has been studied.
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Palabras clave
MANUFACTURA, PROPUESTA, FORMALIZACIÓN DE PROCESOS, CONTROL MANUFACTRURING