Estrategias para mejorar el clima laboral en Supraplast de la Ciudad de Guayaquil
Fecha
2016
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
Esta tesis pretende conocer cuáles son los factores de riesgo psicosocial presente en los operarios del área de producción de la empresa Supraplast de la ciudad de Guayaquil ubicada en el Km 16.5 Vía a Daule; actualmente cuenta con 132 trabajadores de los cuales 68 son de mano obra directa; esta área presenta constantes ausencias a su puesto de trabajo; ya sea, por descansos médicos, faltas justificadas e injustificadas, ocasionando retrasos en la producción y rendimiento de la compañía. El objetivo general es establecer un plan que mitigue los factores de riesgo psicosocial que mejore el clima laboral; y a su vez, beneficiará la salud del trabajador y favorecerá el cumplimiento de todos los procesos productivos, al momento de reducir las ausencias. Conociendo cuales factores se encuentran en un nivel de riesgo muy elevado se direccionan todos los esfuerzos en controlarlos y reducirlos. La metodología a utilizar es el Método FPSICO, avalado por el Instituto Nacional de Seguridad e Higiene del Trabajo de España, el cual permitirá valorar el grado de afectación de los operarios en determinados factores psicosociales. Este cuestionario consta de 44 preguntas es anónimo, los resultados son ingresados a un aplicativo informático que nos proporciona un informe final. Con el estudio se logró identificar en el personal operativo los factores de riesgos psicosociales con nivel “muy elevado”, los cuales fueron Tiempo de Trabajo y Participación-Supervisión. Finalmente, se establecen estrategias de mejora que tiene como objetivo reorganizar los horarios de trabajo y los días de descansos del personal.
This thesis aims to determine which psychosocial risk factors are present in the Supraplast’s production area. Supraplast Co. is located in Guayaquil at Km 16.5 Vía a Daule, It currently it has 132 employees, of which 68 represent direct labor. This department has constant employee absences either by medical leaves, excused and unexcused absences, causing delays in production and performance of the company. The overall objective is to establish a plan that mitigates the psychosocial risk factors, to improve the work climate; which in turn, will benefit the health of workers and promote compliance of all production processes, while reducing absences. Knowing which factors are at a very high level of risk and all efforts are addressed, and in control to help reduce them. The methodology used is the F-PSYCHO method, supported by the National Institute of Safety and Occupational Health of Spain; which will allow to assess the degree of operators’ involvements in certain psychosocial factors. This questionnaire consists of 44 questions; the results are anonymous and entered into a computer application that provides a final report. The operational employee factors’ study showed a "very high level" results for psychosocial risks, which were time-supervised work and participation. It is suggested to have an improvement strategies that aims to reorganize working hours and time off for the personnel
This thesis aims to determine which psychosocial risk factors are present in the Supraplast’s production area. Supraplast Co. is located in Guayaquil at Km 16.5 Vía a Daule, It currently it has 132 employees, of which 68 represent direct labor. This department has constant employee absences either by medical leaves, excused and unexcused absences, causing delays in production and performance of the company. The overall objective is to establish a plan that mitigates the psychosocial risk factors, to improve the work climate; which in turn, will benefit the health of workers and promote compliance of all production processes, while reducing absences. Knowing which factors are at a very high level of risk and all efforts are addressed, and in control to help reduce them. The methodology used is the F-PSYCHO method, supported by the National Institute of Safety and Occupational Health of Spain; which will allow to assess the degree of operators’ involvements in certain psychosocial factors. This questionnaire consists of 44 questions; the results are anonymous and entered into a computer application that provides a final report. The operational employee factors’ study showed a "very high level" results for psychosocial risks, which were time-supervised work and participation. It is suggested to have an improvement strategies that aims to reorganize working hours and time off for the personnel
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CLIMA LABORAL, FACTOR PSICOSOCIAL, FACTOR DE RIESGO PSICOSOCIAL