Percepción del personal de enfermería en base a la comunicación intercultural
Fecha
2022-05
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Universidad de Guayaquil, Facultad de Ciencias Medicas, Carrera de Enfermería
Resumen
La interculturalidad ha estado presente desde la antigüedad, nuestro país al tener gran variedad de culturas exige al profesional de enfermería a poseer destrezas y aptitudes para lograr una comunicación intercultural asertiva y poder brindar una atención efectiva. El objetivo del presente estudio es Describir la percepción del personal de enfermería sobre la comunicación intercultural. Aplicando una metodología cualitativa con un enfoque etnográfico y mediante la ejecución de entrevistas con preguntas abiertas a 4 licencias de enfermería, las cuales fueron grabadas para luego las entrevistas ser decodificadas, se obtuvieron resultados que indicaron que la percepción del personal de enfermería sobre la comunicación intercultural si influye de manera directa en la atención de enfermería pero que ellas buscan estrategias para tener una buena comunicación y así brindar la atención necesaria, además la actitud que adoptan es la adecuada ya que se adaptan a los pacientes, llegando a la conclusión que es importante tener conocimientos sobre la interculturalidad para afrontar los desafíos que pueden presentarse ante los profesionales de enfermería en especial a los que recién ejercen la profesión.
Interculturality has been present since ancient times, our country, having a great variety of cultures, requires the nursing professional to have skills and aptitudes to achieve assertive intercultural communication and be able to provide effective care. The objective of this study is to describe the perception of nursing staff on intercultural communication. Applying a qualitative methodology with an ethnographic approach and through the execution of interviews with open questions to 4 nursing licenses, which were recorded so that the interviews were later decoded, results were obtained that indicated that the perception of the nursing staff on intercultural communication if it directly influences nursing care but that they seek strategies to have good communication and thus provide the necessary care, in addition the attitude they adopt is appropriate since they adapt to patients, reaching the conclusion that it is important have knowledge about interculturality to face the challenges that may arise before nursing professionals, especially those who recently practiced the profession.
Interculturality has been present since ancient times, our country, having a great variety of cultures, requires the nursing professional to have skills and aptitudes to achieve assertive intercultural communication and be able to provide effective care. The objective of this study is to describe the perception of nursing staff on intercultural communication. Applying a qualitative methodology with an ethnographic approach and through the execution of interviews with open questions to 4 nursing licenses, which were recorded so that the interviews were later decoded, results were obtained that indicated that the perception of the nursing staff on intercultural communication if it directly influences nursing care but that they seek strategies to have good communication and thus provide the necessary care, in addition the attitude they adopt is appropriate since they adapt to patients, reaching the conclusion that it is important have knowledge about interculturality to face the challenges that may arise before nursing professionals, especially those who recently practiced the profession.
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Palabras clave
PERCEPCIÓN, COMUNICACION, CULTURA, INTERCULTURALIDAD, PERSONAL DE ENFERMERIA