El estrés laboral y su implicación en el desempeño de los trabajadores de la Corporación Nacional de Telecomunicaciones CNT matriz Guayaquil
Fecha
2016-01-28
Autores
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Universidad de Guayaquil. Facultad de Comunicación Social. Carrera de Ingienería en Diseño Gráfico.
Resumen
El estrés laboral, este término se ha hecho bastante familiar en el vocabulario de hoy en día entre las personas que trabajan, sin embargo la gran mayoría desconoce las causas, y peor aún sus consecuencias y los impactos físicos y psicológicos en las personas. En este proyecto de investigación tiene como finalidad observar y analizar los posibles elementos estresores y así mismo plantear y desarrollar un Manual Impreso en el que se toma en consideración teorías de psicología del color y teorías de psicología de las formas y la percepción, el cual incluya esquemas de colores y decoración de un espacio de trabajo para las oficinas de CNT Matriz Guayaquil, de igual manera este Manual tiene como objetivo tratar de disminuir el impacto de los elementos estresores propios de un área de trabajo, para así tener grupo de trabajo más cómodo y relajado para que puedan desempeñar correctamente y eficientemente sus actividades laborales, y contribuir en una alza de la productividad de la empresa, pero lo más importante es el impacto positivo en la salud física y psicológica del empleado así como un mejor desempeño social dentro y fuera de la empresa. Para poder determinar cuáles son los elementos estresores más relevantes dentro de las oficinas de CNT, se utilizaron Técnicas de Investigación como la observación y la encuesta, las cuales facilitaron la recolección de datos para la elaboración del Manual. Los resultados que se pretenden obtener con este Manual abarca dos aspectos muy importantes, el aspecto social y el aspecto productivo o económico, dentro del aspecto social se busca obtener un empleado mucho más integrado con su grupo y compañeros de trabajo, y de igual manera, socializar con una actitud más relajada fuera de sus horas laborables, de esta manera puede compartir mejores momentos con sus familiares y amistades; de la misma manera en el aspecto productivo o económico se pretende mejorar la eficiencia, la concentración y la capacidad de resolver problemas que se pueden presentar en las horas laborables, a través de estímulos que logren atenuar los impactos negativos del estrés laboral. Cabe recalcar no se puede suprimir en su totalidad el estrés laboral, ya que este es un aspecto intrínseco del trabajo, pero saberlo sobrellevar y sobreponerse a dicho estrés, es la manera viable en que un empleado puedo tolerar su carga de trabajo y desarrollar sus actividades con total concentración.
Work stress, this term has become quite familiar in the vocabulary of today among the people who work, but the vast majority unknown causes, and even worse consequences and physical and psychological impact on people. This research project aims to observe and analyze the potential stressors elements and likewise plan and develop a printed manual in which is taken into account color psychology theories and theories of psychology and perception forms, which include color schemes and decorating a workspace for offices Matrix CNT Guayaquil, just as this manual aims to try to lessen the impact of stressors own elements of a workspace in order to have more comfortable working group and relaxed so that they can properly and efficiently perform their work activities, and contribute to a rise in productivity of the company, but more importantly is the positive impact on physical and psychological health of the employee as well as improved social performance in and out company. In order to determine the most relevant within the CNT offices stressors elements are investigative techniques were used as observation and survey, which facilitated the collection of data for the preparation of the Manual. The results that can be obtained with this Manual covers two important aspects, the social aspects and the productive or economic aspect within the social aspect is sought an employee much more integrated with their group and co-workers, and likewise, socialize with a more relaxed attitude outside their working hours, so you can share moments with family and friends; in the same way in the productive or economic aspect it is to improve efficiency, concentration and ability to solve problems that may arise in working hours, through incentives that achieve mitigate negative impacts of work stress. It should be noted can not be deleted in its entirety work stress, as this is an intrinsic aspect of the job, but cope and overcome know that stress is a viable way an employee can tolerate his workload and develop their activities with total concentration.
Work stress, this term has become quite familiar in the vocabulary of today among the people who work, but the vast majority unknown causes, and even worse consequences and physical and psychological impact on people. This research project aims to observe and analyze the potential stressors elements and likewise plan and develop a printed manual in which is taken into account color psychology theories and theories of psychology and perception forms, which include color schemes and decorating a workspace for offices Matrix CNT Guayaquil, just as this manual aims to try to lessen the impact of stressors own elements of a workspace in order to have more comfortable working group and relaxed so that they can properly and efficiently perform their work activities, and contribute to a rise in productivity of the company, but more importantly is the positive impact on physical and psychological health of the employee as well as improved social performance in and out company. In order to determine the most relevant within the CNT offices stressors elements are investigative techniques were used as observation and survey, which facilitated the collection of data for the preparation of the Manual. The results that can be obtained with this Manual covers two important aspects, the social aspects and the productive or economic aspect within the social aspect is sought an employee much more integrated with their group and co-workers, and likewise, socialize with a more relaxed attitude outside their working hours, so you can share moments with family and friends; in the same way in the productive or economic aspect it is to improve efficiency, concentration and ability to solve problems that may arise in working hours, through incentives that achieve mitigate negative impacts of work stress. It should be noted can not be deleted in its entirety work stress, as this is an intrinsic aspect of the job, but cope and overcome know that stress is a viable way an employee can tolerate his workload and develop their activities with total concentration.
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MANUAL DE TEXTURAS FORMAS Y COLORES