La motivación laboral y su influencia en el desempeño de los trabajadores del área comercial de Autoclima S.A. de la ciudad de Guayaquil
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Fecha
2013
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Universidad de Guayaquil. Facultad de Ciencias Psicológicas
Resumen
El presente estudio se plantea como objetivo general de la investigación determinar la motivación laboral y su influencia en el desempeño del Área Comercial, enfocado a una empresa de Aires Acondicionados de Vehículos con el fin de conocer desde el punto de vista psicológico - conductual como ciertos componentes de carácter motivacionales pueden intervenir en las funciones diarias que realiza un grupo de trabajadores, mediantes acciones provocadas por su entorno laboral y que son reflejadas en su disminuido desempeño.
Se inició con un diagnóstico situacional, dentro de la investigación cuantitativa se analizaron los factores que motivan al recurso humano a desempeñar su trabajo con calidad, así como la relación que guarda la motivación laboral con la productividad y la satisfacción de cada persona explorando todas sus aspiraciones, ambiciones o descontentos dentro de las actividades diarias en el trabajo, identificando puntos importantes que sirven de pilares para el planteamiento futuro de un plan de acción, ofrece los resultados de un estudio Correlacional de la Influencia de los Factores de Motivación en el Desempeño de los Trabajadores del Área Comercial de Autoclima S.A.
Se incentivó a los Asesores comerciales de la empresa a un desempeño efectivo que puedan mejorar con dedicación tratando de mejorar en gran parte la calidad de los servicios y por ende a un desarrollo organizacional que impacte positivamente en su crecimiento personal y profesional.
The present study general objective of research to determine the work motivation and its influence on the performance of the Commercial Area, focused on a company of Air Conditioner of vehicles in order to learn from the psychological point of view - behavioral as certain components motivational character may be involved in the daily functions performed by a group of workers, mediantes shares caused by their working environment and are reflected in the diminished performance. It began with a situational analysis, in quantitative research the factors that motivate human resources to perform their work quality were analyzed, and the relationship of work motivation to productivity and satisfaction of each person exploring all its aspirations , ambitions or unhappy in everyday activities at work, identifying important points that serve as pillars for the future approach of an action plan, provides the results of a correlational study of the influence of the motivating factors in the performance of workers Trade area Autoclima SA Advisers commercial enterprise was encouraged effective performance that can improve dedicatedly trying to largely improve the quality of services and therefore to an organizational development that will positively impact their personal and professional growth.
The present study general objective of research to determine the work motivation and its influence on the performance of the Commercial Area, focused on a company of Air Conditioner of vehicles in order to learn from the psychological point of view - behavioral as certain components motivational character may be involved in the daily functions performed by a group of workers, mediantes shares caused by their working environment and are reflected in the diminished performance. It began with a situational analysis, in quantitative research the factors that motivate human resources to perform their work quality were analyzed, and the relationship of work motivation to productivity and satisfaction of each person exploring all its aspirations , ambitions or unhappy in everyday activities at work, identifying important points that serve as pillars for the future approach of an action plan, provides the results of a correlational study of the influence of the motivating factors in the performance of workers Trade area Autoclima SA Advisers commercial enterprise was encouraged effective performance that can improve dedicatedly trying to largely improve the quality of services and therefore to an organizational development that will positively impact their personal and professional growth.
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MOTIVACION DE RENDIMIENTO, PRODUCTIVIDAD DEL TRABAJO, EMPRESAS PRIVADAS, CALIDAD DE VIDA