Efecto del estrés laboral en la calidad de vida de funcionarios de auditoría – SRI.
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Fecha
2016
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El estrés ha sido denominado la enfermedad del siglo XXI y obedece en gran parte al
acelerado ritmo de vida de nuestra sociedad. En el campo laboral, el trabajador debe
desempeñar su rol profesional a cabalidad, pero esto no debería contraponerse o atentar
contra el desarrollo personal, bienestar ni salud del individuo. El presente trabajo de
investigación busca identificar si el estrés laboral es una de las causas que influye en la
calidad de vida y en la salud de una muestra de 67 funcionarios públicos que trabajan en el
departamento de auditoría del SRI de Guayaquil. Por ello, se diseñó y realizó una encuesta
con el fin de conocer datos específicos sobre el estado de salud física, mental y psicosocial de
los funcionarios que formaron parte de la muestra, y para conocer además, su percepción
sobre las condiciones laborales en las que se desempeñan. La investigación se hizo con un
enfoque mixto, fue no experimental y de diseño transeccional, descriptivo y correlativo. Se
pudo evidenciar que muchos de los funcionarios que formaron parte de la muestra, padecen
enfermedades de tipo físico, así como síntomas de ansiedad y depresión, que en gran medida
han sido ocasionadas o influenciadas por motivos laborales. En conclusión, el estrés laboral
que enfrentan en su vida cotidiana, está ocasionando el desmejoramiento en la salud de los
funcionarios, y su desgaste físico y mental está teniendo incidencia directa en la disminución
de su productividad laboral.
Stress has been called the disease of the century and is largely due to the accelerated rhythm of life of our society, nowadays. In the workplace, the worker must play its role fully professional but this should not be weighed against or undermine personal development, welfare and health of the individual. This research seeks to identify if work-related stress is a cause that affects the quality of life and health of a sample of 67 tax officials working in the audit department of SRI in Guayaquil. In order to achieve this objective, it was necessary to design and make a survey with the final purpose of meeting specific data about the physical, mental and psychosocial health of tax officials who were part of the sample, and also to know their perception about working conditions in which they perform. The research was done with a no experimental mixed approach, with a transeccional, descriptive and correlative design. It was evident that many of the tax officials who were part of the sample, suffer from diseases physical, as well as symptoms of anxiety and depression, which have largely been caused or influenced by labor reasons. In conclusion, labor stress that workers face in their daily life, is causing a clear worsening in their health, and also their physical and mental tiredness are impacting directly in a reduction of their productivity.
Stress has been called the disease of the century and is largely due to the accelerated rhythm of life of our society, nowadays. In the workplace, the worker must play its role fully professional but this should not be weighed against or undermine personal development, welfare and health of the individual. This research seeks to identify if work-related stress is a cause that affects the quality of life and health of a sample of 67 tax officials working in the audit department of SRI in Guayaquil. In order to achieve this objective, it was necessary to design and make a survey with the final purpose of meeting specific data about the physical, mental and psychosocial health of tax officials who were part of the sample, and also to know their perception about working conditions in which they perform. The research was done with a no experimental mixed approach, with a transeccional, descriptive and correlative design. It was evident that many of the tax officials who were part of the sample, suffer from diseases physical, as well as symptoms of anxiety and depression, which have largely been caused or influenced by labor reasons. In conclusion, labor stress that workers face in their daily life, is causing a clear worsening in their health, and also their physical and mental tiredness are impacting directly in a reduction of their productivity.
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Palabras clave
CALIDAD DE VIDA, SALUD, ESTRÉS LABORAL