Incidencia de los factores de produccion en la productividad del taller de mantenimiento Walter y propuesta de un plan de mejora
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2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
Las actividades de planeamiento y ejecución de las operaciones que desarrolla la pequeña empresa, en general se basan en un proceso intuitivo, por lo cual crecer se les dificulta, actualmente el taller “Walter” se ha convertido en una alternativa para el mantenimiento de motores fuera de borda, para el sector privado y público. La demanda por sus servicios se ha incrementado. Por lo tanto, el objetivo planteado para la investigación consiste en establecer la incidencia que tienen los factores de producción, en el nivel de productividad del taller de mantenimiento en el año 2015 y 2016, considerando el estado de la empresa y los diferentes tipos de mediciones de productividad, que permitan formular un plan de mejora. Se realizó inicialmente un análisis de la problemática, donde se evidencia la necesidad de disponer de metodologías adecuadas que permitan alcanzar un grado de madurez empresarial e incrementar la productividad a un bajo costo. Posteriormente con la participación del personal, y mediante la integración y aplicación de ciclo de mejora continua PHVA y la herramienta de planeamiento 5W 2H se procedió determinar los aspectos y alternativas más importantes que deben ser considerados para formulación de la propuesta. Finalmente se presentan las conclusiones y recomendaciones de la investigación y propuesta realizada.
The activities of planning and execution of the operations that the small company develops, in general are based on an intuitive process, reason why to grow is difficult to them, at the moment workshop has become an alternative for the maintenance of motors outboard, to the private and public sector. The demand for its services has increased. Therefore, the objective of the research is to establish the impact of the factors of production on the productivity level of the maintenance workshop in 2015 and 2016, considering the state of the company and the different types of measurements. productivity, that allow to formulate an improvement plan. An analysis of the problem was initially carried out, evidencing the need to have adequate methodologies to achieve a degree of business maturity and increase productivity at a low cost. Subsequently with the participation of the staff, and through the integration and application of continuous improvement cycle PHVA and the planning tool 5W 2H, we proceeded to determine the most important aspects and alternatives that should be considered for formulation of the proposal. Finally, the conclusions and recommendations of the research and proposal are presented.
The activities of planning and execution of the operations that the small company develops, in general are based on an intuitive process, reason why to grow is difficult to them, at the moment workshop has become an alternative for the maintenance of motors outboard, to the private and public sector. The demand for its services has increased. Therefore, the objective of the research is to establish the impact of the factors of production on the productivity level of the maintenance workshop in 2015 and 2016, considering the state of the company and the different types of measurements. productivity, that allow to formulate an improvement plan. An analysis of the problem was initially carried out, evidencing the need to have adequate methodologies to achieve a degree of business maturity and increase productivity at a low cost. Subsequently with the participation of the staff, and through the integration and application of continuous improvement cycle PHVA and the planning tool 5W 2H, we proceeded to determine the most important aspects and alternatives that should be considered for formulation of the proposal. Finally, the conclusions and recommendations of the research and proposal are presented.
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PRODUCTIVIDAD, CALIDAD, FACTORES DE PRODUCCION, MOTORES