Análisis y diseño de un prototipo administrativo para el centro odontológico laboratorio movident
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2015
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El centro odontológico Movident ha visto la necesidad de ofrecer un mejor servicio para los pacientes, es por ello que hemos optado por el desarrollo de un prototipo de sistema informático encargado de la administración del negocio, permitiendo automatizar los procesos, y así mejorar los tiempos de respuesta en cuanto a los servicios solicitados por los clientes. El desarrollo de este prototipo implica que el centro odontológico pueda organizar de mejor manera las citas agendadas, llevar un mejor control de los pedidos hechos al laboratorio, y que los pacientes puedan estar pendiente de sus citas programadas, todo esto a través de un portal web desarrollado con herramientas open source, las cuales permiten tener un bajo costo en la implementación del sistema, sin dejar de lado la buena estética del mismo. Para lograr dicho objetivo se ha hecho uso de la metodología XP (Extreme Programming) considerando esta como un método muy ágil para el desarrollo de software a diferencia de los procesos tradicionales, enfocándose en dar al cliente el software que necesita, ya que hay un compromiso por parte del mismo en brindar toda la información necesaria para que el desarrollo se cumpla en base a los requerimientos que él plantea. La toma de requerimientos se elaboró a través de encuestas realizadas a los pacientes y clientes del centro odontológico, en la cual se identificaron los problemas existentes en los procesos actuales; entrevistas al encargado del negocio, y expertos en la salud dental; todo esto para elaborar el respectivo análisis y diseño del sistema web para la administración de la clínica.
The Movident dental center has seen the need to provide better service for patients, which is why we have chosen to develop a prototype computer system responsible for managing the business, allowing automate processes, and improve times answer as to the services requested by customers. The development of this prototype implies that the dental center to better organize the scheduled appointments, keep better track of the orders placed to the laboratory, and that patients can keep track of scheduled appointments, all through a web portal developed with open source tools, which allow you to have a low cost system implementation, without neglecting the good aesthetics of it. To achieve this it has made use of the XP methodology (Extreme Programming) considering this as an agile method for software development unlike traditional processes, focusing on giving the customer the software you need, as there is a commitment by the same to provide all information necessary for the development meets the requirements based on which he raises. Making requirements are developed through surveys of patients and clients of the dental center, in which the problems were identified in the current processes; interviews with responsible business and experts on dental health; All this to make the respective analysis and design of the web system for managing the clinic.
The Movident dental center has seen the need to provide better service for patients, which is why we have chosen to develop a prototype computer system responsible for managing the business, allowing automate processes, and improve times answer as to the services requested by customers. The development of this prototype implies that the dental center to better organize the scheduled appointments, keep better track of the orders placed to the laboratory, and that patients can keep track of scheduled appointments, all through a web portal developed with open source tools, which allow you to have a low cost system implementation, without neglecting the good aesthetics of it. To achieve this it has made use of the XP methodology (Extreme Programming) considering this as an agile method for software development unlike traditional processes, focusing on giving the customer the software you need, as there is a commitment by the same to provide all information necessary for the development meets the requirements based on which he raises. Making requirements are developed through surveys of patients and clients of the dental center, in which the problems were identified in the current processes; interviews with responsible business and experts on dental health; All this to make the respective analysis and design of the web system for managing the clinic.
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CENTRO ODONTOLOGICO, MOVIDENT, ADMINISTRACION DEL NEGOCIO, EXTREME PROGRAMMING