Análisis de los servicios turísticos accesibles y recreativos administrados por el municipio de Guayaquil, y su efecto en las personas con discapacidad física e intelectual
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2014
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Universidad de Guayaquil Facultad Ciencias Administrativas
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El análisis de los servicios turísticos accesibles y recreativos administrados por el Municipio de Guayaquil, y su efecto en las personas con discapacidad física e intelectual, es producto de la investigación realizada en centros turísticos en donde concurren miles de ciudadanos a recrearse y admirar el paisaje que circunda en los malecones del Estero Salado y del Rio Guayas, de la ciudad de Guayaquil, los cuales deben brindar las seguridades y eficiencias de atención de servicio hacia el turismo accesible para personas con diferentes niveles de discapacidad física e intelectual, a través de mecanismos instrumentales de goce y disfrute, así como el uso de barreras de protección en su discapacidad, de ahí que esta investigación tiene por objetivo evaluar el estado de la estructura física accesible que ha sido destinada para las personas con discapacidades especiales o intelectuales en las instituciones de servicios turísticos y recreativos, de la Municipalidad de Guayaquil; cuya investigación es de tipo bibliográfica descriptiva correlacionar basándose en la información obtenida por diferentes medios electrónicos y físicos; la obtención de la muestra se hizo con la población existente en la que se realizó el muestreo aleatorio y estratificado, el que permitió establecer los lineamientos esenciales para crear las condiciones de nuevos espacios para todos y todas las personas que visitan lugares turísticos de la ciudad, siendo la población es infinita debido a que es superior a 100.000 unidades, se obtuvo un resultado a muestrear de 384 personas hombres y mujeres que concurren a los malecones antes mencionados; los resultados originados del instrumento de investigación que se llevó a cabo demostró que la infraestructura física de instrumentos para la recreación y disfrute para personas discapacitadas es nulo, reflejado en un 93% que contestaron negativamente que exista instrumentos de recreación para personas con discapacidad; mientras que para las barreras y medios de contención de seguridad para el esparcimiento es apreciable ya que si cuentan con rampas para ingresos en plantas bajas, no así los miradores no poseen ascensores para que puedan subir de manera individual, con estos detalles se puede manifestar que el servicio turístico de accesibilidad para personas con diferentes niveles de discapacidad es incompleto por lo que se promueve la instalación inmediata de sistemas instrumentales y de recreación física e individual de todos los bienes de apoyo, y ayuda para el beneficio de los ciudadanos nacionales y extranjeros que visitan los malecones del Estero salado y del Río Guayas, de la ciudad de Guayaquil.
The analysis of accessible tourism and recreational services administered by the Municipality of Guayaquil, and its effect on people with physical and intellectual disabilities, is the result of research conducted at resorts where thousands of citizens to attend recreation and admire the scenery surrounding piers in Estero Salado and the Rio Guayas, the city of Guayaquil, which should provide the assurances and service efficiencies attention to accessible tourism for people with different levels of physical and intellectual disabilities, through mechanisms instrumental enjoyment and use of protective barriers in their disability, hence this research is to assess the state of the accessible physical structure that has been designed for people with special disabilities or intellectual institutions of tourism and recreational services, the Municipality of Guayaquil; whose research is descriptive literature correlating type based on information obtained by different electronic and physical means; obtaining the sample was done with the existing population in which the random stratified sampling was performed, which allowed us to establish the essential guidelines to create conditions for new spaces for each and every person visiting tourist spots of the city, being the population is infinite because it is higher than 100,000, a result of 384 sampled individuals men and women attending the above piers was obtained; originating results of research instrument that was carried out showed that the physical infrastructure of instruments for recreation and enjoyment for people with disabilities is null, reflected in a 93% answered negatively there instruments of recreation for people with disabilities; while for the barriers and containment means security for recreation is significant because if equipped with ramps income at low levels, not the viewpoints do not have elevators so they can climb individually, these details can say that tourism service accessibility for people with different levels of disability is incomplete so the immediate installation of instrument systems and physical and individual recreation of all goods promotes support and assistance for the benefit of nationals and foreigners visit the piers of salted Estero and Guayas River, the city of Guayaquil.
The analysis of accessible tourism and recreational services administered by the Municipality of Guayaquil, and its effect on people with physical and intellectual disabilities, is the result of research conducted at resorts where thousands of citizens to attend recreation and admire the scenery surrounding piers in Estero Salado and the Rio Guayas, the city of Guayaquil, which should provide the assurances and service efficiencies attention to accessible tourism for people with different levels of physical and intellectual disabilities, through mechanisms instrumental enjoyment and use of protective barriers in their disability, hence this research is to assess the state of the accessible physical structure that has been designed for people with special disabilities or intellectual institutions of tourism and recreational services, the Municipality of Guayaquil; whose research is descriptive literature correlating type based on information obtained by different electronic and physical means; obtaining the sample was done with the existing population in which the random stratified sampling was performed, which allowed us to establish the essential guidelines to create conditions for new spaces for each and every person visiting tourist spots of the city, being the population is infinite because it is higher than 100,000, a result of 384 sampled individuals men and women attending the above piers was obtained; originating results of research instrument that was carried out showed that the physical infrastructure of instruments for recreation and enjoyment for people with disabilities is null, reflected in a 93% answered negatively there instruments of recreation for people with disabilities; while for the barriers and containment means security for recreation is significant because if equipped with ramps income at low levels, not the viewpoints do not have elevators so they can climb individually, these details can say that tourism service accessibility for people with different levels of disability is incomplete so the immediate installation of instrument systems and physical and individual recreation of all goods promotes support and assistance for the benefit of nationals and foreigners visit the piers of salted Estero and Guayas River, the city of Guayaquil.
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TURISMO ACCESIBLE, PARQUES TURISTICOS ACCESIBLES, MARKETING DE TURISMO ACCESIBLE