Plan de seguridad y salud ocupacional para el control del ruido e iluminación que afectan a los coordinadores de servicio de Serviasistencia del Ecuador S.A.
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Fecha
2016-11-07
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Seguridad, Higiene Industrial y Salud Ocupacional.
Resumen
Del desarrollo de las actividades productivas de los trabajadores de la empresa Serviasistencia del Ecuador S.A. se estudian los Factores de Riesgo Ocupacionales que afectan negativamente a la salud de los trabajadores, esto observando los datos de morbilidad, ausentismo y la misma identificación de Factores de Riesgos Ocupacionales de la empresa, específicamente el estudio gira en torno a los Factores de Riesgo Ocupacionales: ruido e iluminación. Por otro lado, en el desarrollo del proyecto se plantea un objetivo general que busca elaborar un plan de seguridad y salud ocupacional que reduzca y/o controle los Factores de Riesgos Ocupacionales anotados, para lograr este objetivo se desarrolla una metodología la cual consistirá en agotar los pilares de la Gestión Técnica de la Seguridad y Salud Ocupacional: Identificación – Medición – Evaluación y Control Operativo, en esta última etapa se puntualizó la necesidad de seguir una escala de acción que deberá ser en: El diseño-Fuente-Medio de transmisión y como último recurso en el individuo, justamente esta última etapa hace conocer la forma mediante la cual se dará tratamiento a los problemas planteados en la investigación y como serán presentados en el Plan de Seguridad y Salud Ocupacional diseñado. El trabajo culmina con el desarrollo de un programa de implementación de las acciones correctivas y preventivas según sea el caso y con ello se ha planteado un estándar de prevención de los Factores de Riesgo Ocupacional estudiados en el contexto de su incidencia en una empresa de contacto center de las características del caso desarrollado.
The development of productive activities of the employees of Serviasistencia company of Ecuador S.A. study the occupational risk factors that adversely affect the health of workers, this by observing morbidity data, absenteeism and the same identifying of Occupational Risks factors of the company, specifically the study focuses on the occupational risk factors: noise and lighting. On the other hand, in the project development arises an overall objective that seeks to develop a plan for occupational safety and health to reduce and / or control the Occupational Risks Factors listed, to achieve this objective is important to develop a methodology which will consist of exhaust the pillars of the Technical Management of Occupational Safety and Health: Identification - Measurement - Assessment and Operational Control, in this last stage was pointed out the need to continue a scale of action to be in: design-Source-transmission medium as last resource in the individual, just this last stage does to know the way by which it will give treatment the problems planted in the investigation and as they will be presented in the Plan designed of Occupational Safety and Health. To sum up, this work concludes with the development of a program of implementation of corrective and preventive actions according to the case and as it has set a standard for the prevention of occupational risk factors studied in the context of its impact on a company contact center the characteristics of the case developed.
The development of productive activities of the employees of Serviasistencia company of Ecuador S.A. study the occupational risk factors that adversely affect the health of workers, this by observing morbidity data, absenteeism and the same identifying of Occupational Risks factors of the company, specifically the study focuses on the occupational risk factors: noise and lighting. On the other hand, in the project development arises an overall objective that seeks to develop a plan for occupational safety and health to reduce and / or control the Occupational Risks Factors listed, to achieve this objective is important to develop a methodology which will consist of exhaust the pillars of the Technical Management of Occupational Safety and Health: Identification - Measurement - Assessment and Operational Control, in this last stage was pointed out the need to continue a scale of action to be in: design-Source-transmission medium as last resource in the individual, just this last stage does to know the way by which it will give treatment the problems planted in the investigation and as they will be presented in the Plan designed of Occupational Safety and Health. To sum up, this work concludes with the development of a program of implementation of corrective and preventive actions according to the case and as it has set a standard for the prevention of occupational risk factors studied in the context of its impact on a company contact center the characteristics of the case developed.
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Palabras clave
SEGURIDAD, HIGIENE INDUSTRIAL Y SALUD OCUPACIONAL, FACTORES DE RIESGO, CONTROL DE RUIDO E ILUMINACIÓN, ACCIONES CORRECTIVAS