Influencia de la selección por competencias en establecimientos de salud de Santa Elena
Fecha
2020
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Universidad de Guayaquil Facultad de Ciencias Administración
Resumen
El desarrollo organizacional moderno exige un proceso de selección eficaz siendo esto la
clave de los negocios, que permite a las empresas tomar una decisión sobre el candidato más
apto para una determinada plaza de trabajo. La presente investigación tuvo como objetivo
general analizar la influencia de la selección por competencias en el rendimiento laboral del
personal de establecimientos de salud de la provincia de Santa Elena. La metodología
utilizada comprendió un diseño de investigación no experimental – seccional de tipo
analítica, con un enfoque cualitativo mediante la utilización de una entrevista estructurada en
un formato de 15 preguntas abiertas que dejan ver las categorías observadas, la misma que
abordó los diferentes tópicos que permitieron obtener información respecto a la experiencia y
resultados que tuvo cada establecimiento de salud en la selección por competencias. De
acuerdo el análisis realizado en esta investigación se pudo corroborar la influencia de la
selección por competencias en el rendimiento laboral del personal de los establecimientos de
salud de la provincia de Santa Elena. Finalmente por medio de esta investigación se pudieron
identificar debilidades en la aplicación del modelo por competencia, siendo necesaria su
evaluación y actualización continua, que permita verificar logros y resultados. Para realizar
un seguimiento más detallado se propuso la aplicación de indicadores de gestión a la
selección por competencias que permita medir su eficacia y eficiencia, de esta manera poder
obtener mayor información sobre el proceso que se está realizando y poder controlarlo y
mejorarlo.
Modern organizational development requires an effective selection process, this being the key to business, allowing companies to make a decision on the most suitable candidate for a certain job position. The present investigation had as general objective to analyze the influence of the selection by competences in the work performance of the personnel of health establishments of the province of Santa Elena. The methodology used comprised a non experimental, sectional, analytical research design, with a qualitative approach through the use of a structured interview in a format of 15 open questions that reveal the observed categories, the same one that addressed the different topics that allowed Obtain information regarding the experience and results of each health establishment in the selection by competencies. According to the analysis carried out in this research, it was possible to corroborate the influence of the selection by competences on the work performance of the personnel of the health establishments of the province of Santa Elena. Finally, through this research it was possible to identify weaknesses in the application of the competence model, requiring its continuous evaluation and updating, which will verify achievements and results. In order to carry out a more detailed follow-up, the application of management indicators to the selection by competencies was proposed to allow measuring its effectiveness and efficiency, in this way to obtain more information about the process that is being carried out and to be able to control and improve it.
Modern organizational development requires an effective selection process, this being the key to business, allowing companies to make a decision on the most suitable candidate for a certain job position. The present investigation had as general objective to analyze the influence of the selection by competences in the work performance of the personnel of health establishments of the province of Santa Elena. The methodology used comprised a non experimental, sectional, analytical research design, with a qualitative approach through the use of a structured interview in a format of 15 open questions that reveal the observed categories, the same one that addressed the different topics that allowed Obtain information regarding the experience and results of each health establishment in the selection by competencies. According to the analysis carried out in this research, it was possible to corroborate the influence of the selection by competences on the work performance of the personnel of the health establishments of the province of Santa Elena. Finally, through this research it was possible to identify weaknesses in the application of the competence model, requiring its continuous evaluation and updating, which will verify achievements and results. In order to carry out a more detailed follow-up, the application of management indicators to the selection by competencies was proposed to allow measuring its effectiveness and efficiency, in this way to obtain more information about the process that is being carried out and to be able to control and improve it.
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Palabras clave
SELECCIÓN POR COMPETENCIAS, RENDIMIENTO LABORAL, INDICADORES DE GESTIÓN