Determinar la incidencia de los factores psicosociales en el desempeño laboral diseño de un plan de intervención y medidas preventivas de los riesgos psicosociales, en el Hospital Naval Guayaquil de la Armada del Ecuador
Fecha
2015-03-20
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Seguridad, Higiene Industrial y Salud Ocupacional.
Resumen
El presente trabajo de investigación está dirigido a identificar y evaluar los riesgos psicosociales a los que están expuestos los trabajadores del Hospital Naval de Guayaquil y diseñar un plan de intervención y medidas preventivas de los riesgos psicosociales. Para poder entender el contenido de la tesis se explican que son riesgos psicosociales, los principales métodos de evaluación como son el de Navarra, ISTAS 21, FPSICO, etc., La metodología aplicada es el método FPSICO 3.0, que consiste en la aplicación de un cuestionario a través del programa informático proporcionado por el INSHT de España, el mismo que fue aplicado a una muestra de 229 trabajadores, de una población total de 600 trabajadores. El Análisis de los resultados obtenidos de la encuesta evidencian la exposición elevada a factores de riesgos psicosociales principalmente: Carga de Trabajo, Participación / Supervisión y Desempeño de Rol, en base a estos hallazgos un grupo de ´profesionales como son Psicólogo, médico, técnico en Seguridad y Salud Ocupacional se elaboró un plan de mitigación de Riesgos psicosociales, el mismo que comprende los tres niveles de intervención, en el Nivel 1 se proponen charlas de capacitación y motivación al personal afectado y a los mandos medios, en el segundo nivel se propone realizar un estudio continuo de la afectación de los riesgos psicosociales y el plan de seguimiento y mejora continua de Riesgos psicosociales y por último se sugiere el diagnóstico y tratamiento a las personas que presentan síntomas de estrés y burnout.
This research work is directed to identify and assess psychosocial risks to which the workers are exposed in the Hospital Naval Guayaquil and subsequently to design a plan of intervention and preventive measures of psychosocial risks. In order to understand the content of the thesis explain, that are psycho-social risks, the main methods of assessment such as Navarre, ISTAS 21, FPSICO, etc. The methodology used is the method FPSICO 3.0, which consists in the application of a questionnaire through the computer program provided by the INSHT of Spain, which was applied to a sample of 229 workers, of a total population of 600 workers. The analysis of the results obtained from the survey demonstrate elevated exposure to psychosocial risk factors mainly: Workload, Participation / Monitoring and Performance of Role, based on these finds a group of professionals such as Psychologist, doctor, Safety and Occupational Health technical, developed a mitigation plan to psychosocial Risks, the same one that includes three intervention levels, in the Level 1 there are proposed training and motivation chats to the affected personnel and the middle managers, In the second level is proposed to realize a continuous study of the affectation of the psychosocial risks and follow-up plan and continuous improvement of psychosocial risks and finally suggests the diagnosis and treatment to people who have symptoms of stress and burnout.
This research work is directed to identify and assess psychosocial risks to which the workers are exposed in the Hospital Naval Guayaquil and subsequently to design a plan of intervention and preventive measures of psychosocial risks. In order to understand the content of the thesis explain, that are psycho-social risks, the main methods of assessment such as Navarre, ISTAS 21, FPSICO, etc. The methodology used is the method FPSICO 3.0, which consists in the application of a questionnaire through the computer program provided by the INSHT of Spain, which was applied to a sample of 229 workers, of a total population of 600 workers. The analysis of the results obtained from the survey demonstrate elevated exposure to psychosocial risk factors mainly: Workload, Participation / Monitoring and Performance of Role, based on these finds a group of professionals such as Psychologist, doctor, Safety and Occupational Health technical, developed a mitigation plan to psychosocial Risks, the same one that includes three intervention levels, in the Level 1 there are proposed training and motivation chats to the affected personnel and the middle managers, In the second level is proposed to realize a continuous study of the affectation of the psychosocial risks and follow-up plan and continuous improvement of psychosocial risks and finally suggests the diagnosis and treatment to people who have symptoms of stress and burnout.
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SEGURIDAD Y SALUD EN EL TRABAJO, RIESGOS PSICOSOCIALES, MÉTODO FPSICO 3.0, INSHT