Análisis de los costos de las empresas consolidadoras y la incidencia en la rentabilidad
Fecha
2023-08
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Universidad de Guayaquil: Facultad de Ciencias Administrativas
Resumen
La problemática surge por el servicio logístico ofrecido en el puerto de Posorja a las empresas
consolidadoras de carga, incidiendo en el aumento en sus costos, y teniendo un incremento en el
valor del servicio brindado a sus clientes. El objetivo fue determinar cómo influye el costo de los
servicios logísticos en la rentabilidad de las empresas consolidadoras en el Puerto de Posorja. La
metodología tuvo como diseño no experimental de alcance descriptivo, enfoque mixto y los tipos
de investigación descriptiva y documental; mientras que, la técnica fue la entrevista y análisis
documental; así como los instrumentos del cuestionario y la ficha documental, la población
estuvo conformada por tres expertos que aportaron con su experiencia. El estudio concluyó que,
las empresas consolidadoras tienen elevados costos por concepto de servicios logísticos debido a
atrasos en el Puerto de Posorja, donde carece de zona industrial que favorezca el proceso de
consolidación y desconsolidación de carga, teniendo un impacto en la rentabilidad.
The problem arises from the logistics service offered in the port of Posorja to cargo consolidating companies, affecting the increase in their costs, and having an increase in the value of the service provided to their customers. The objective was to determine how the cost of logistics services influences the profitability of consolidating companies in the Port of Posorja. The methodology had as a non-experimental design of descriptive scope, mixed approach and the types of descriptive and documentary research; while, the technique was the interview and documentary analysis; As well as the instruments of the questionnaire and the documentary file, the population was made up of three experts who contributed with their experience. The study concluded that consolidating companies have high costs for logistics services due to delays in the Port of Posorja, where there is no industrial area that favors process of consolidation and deconsolidation of cargo, having an impact on profitability.
The problem arises from the logistics service offered in the port of Posorja to cargo consolidating companies, affecting the increase in their costs, and having an increase in the value of the service provided to their customers. The objective was to determine how the cost of logistics services influences the profitability of consolidating companies in the Port of Posorja. The methodology had as a non-experimental design of descriptive scope, mixed approach and the types of descriptive and documentary research; while, the technique was the interview and documentary analysis; As well as the instruments of the questionnaire and the documentary file, the population was made up of three experts who contributed with their experience. The study concluded that consolidating companies have high costs for logistics services due to delays in the Port of Posorja, where there is no industrial area that favors process of consolidation and deconsolidation of cargo, having an impact on profitability.
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Palabras clave
COSTOS, EMPRESAS CONSOLIDADORAS, ESTRATEGIAS, INDICADORES DE RENTABILIDAD