Adherencia del personal de enfermería en el programa seguridad del paciente en el Servicio de Emergencia del Hospital Luis Vernaza : programa educativo
Fecha
2016
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Universidad de Guayaquil. Facultad de Ciencias Médicas. Escuela de Graduados
Resumen
La seguridad del paciente se ve afectada grandemente en los servicios de emergencias de los hospitales ya que es allí donde se presentan la mayor cantidad de eventos adversos, el objetivo principal de este estudio de caso es determinar la adherencia que tiene el personal de salud en el programa de seguridad del paciente en el servicio de emergencia del hospital Luis Vernaza; se aplicaron 21 encuestas dirigidas al personal de enfermería , la encuesta se utilizó para medir el nivel de conocimiento que tiene el personal de enfermería en las normas de seguridad del paciente y una lista de cheque en donde se observó las actitudes y el accionar de enfermería al momento de brindar los cuidados. Se aplicaron de indicadores de seguridad como: eventos adversos, vigilancia de caídas, identificación de pacientes, comunicación efectiva higiene de manos, personal no comprometido, error en la comunicación efectiva, para este estudio se realizó una investigación cualitativa, los datos obtenidos se los analizo en el programa Excel, realizando los cuadros estadísticos correspondientes, obteniendo de estos resultados fortalezas que muestran un 95% en las cuales encontramos, la higiene de manos del personal, las seguridad que se toma en la identificación del paciente, prevención de caídas y en la administración correctas de medicamentos; así como también encontramos respuestas que no superan el 55% las cuales se refieren a la notificación de eventos adversos, y a la entrega y recepción de guardia, lo cual afecta la dimensión de comunicación efectiva. Con lo que podemos concluir que en este estudio se encontraron fortalezas y así también debilidades por ello la aplicación de un plan educativo.
Patient safety is greatly affected by the emergency services of hospitals and that is where the greatest number of adverse events are presented, the main objective of this case study is to determine the adhesion has health personnel in the patient safety program service hospital emergency Luis Vernaza; 21 surveys were applied to nurses, in which the level of knowledge they have this staff in the safety of the patient and a checklist where attitudes and actions of nurses in patient safety through observed was measured several safety indicators such as adverse events, monitoring falls, identification, effective communication hygiene, uninvolved staff error in effective communication, for this study a qualitative research was conducted, the data obtained was analyzed them in the Excel program, performing the appropriate statistical tables, obtaining these results strengths that show 95% in which we find, hand hygiene of staff, security is taken in patient identification, fall prevention and management correct medication; as well as we find answers that do not exceed 55% of which relate to the reporting of adverse events, and the delivery and reception of the guard, which affects the size of effective communication. What we can conclude that in this study were found strengths and weaknesses well why the implementation of an educational plan. Keywords
Patient safety is greatly affected by the emergency services of hospitals and that is where the greatest number of adverse events are presented, the main objective of this case study is to determine the adhesion has health personnel in the patient safety program service hospital emergency Luis Vernaza; 21 surveys were applied to nurses, in which the level of knowledge they have this staff in the safety of the patient and a checklist where attitudes and actions of nurses in patient safety through observed was measured several safety indicators such as adverse events, monitoring falls, identification, effective communication hygiene, uninvolved staff error in effective communication, for this study a qualitative research was conducted, the data obtained was analyzed them in the Excel program, performing the appropriate statistical tables, obtaining these results strengths that show 95% in which we find, hand hygiene of staff, security is taken in patient identification, fall prevention and management correct medication; as well as we find answers that do not exceed 55% of which relate to the reporting of adverse events, and the delivery and reception of the guard, which affects the size of effective communication. What we can conclude that in this study were found strengths and weaknesses well why the implementation of an educational plan. Keywords
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Servicio de Urgencia en Hospital, Seguridad del paciente, Personal de enfermería en hospital, Hospital Luis Vernaza, Cantón Guayaquil, Ecuador, Programas educativos, Encuestas epidemiológicas