Reorganización de los procesos administrativos y operativos de la bodega central de Almacenes La Ganga C.A.
Fecha
2002-10-11
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería Industrial.
Resumen
Almacenes La Ganga está centrado en poner al alcance de consumidores
exigentes bienes duraderos de las líneas blanca y café.
En la bodega de los Almacenes La Ganga C.A. lo principal es mantener en
optimas condiciones la mercadería y proveer de ella a sus usuarios inmediatos, en
este caso, los diferentes puntos de venta con los que cuenta la compañía. El
problema principal que presenta la bodega es que la compañía no cuenta con un
sistema de redes que soporte la información requerida por los distintos puntos de
ventas, esto ocasiona: Perdida de ventas, Control de inventario deficiente, Mala
implementación de los procesos, ocasionando demoras y equivocaciones en los
mismos. Se realizó un análisis FODA, un diagrama de Pareto, un diagrama Causa
– Efecto (herramientas estadísticas) y se utilizaron las siguientes técnicas para
resolver el problema: Estadísticas, Métodos de organización, Administración de
inventarios, Logística.
Se propone a la compañía la adquisición de un software administrativo –
financiero, la implementación de un sistema en línea (redes), la compra de dos
camiones para mejorar la distribución de la mercadería a los almacenes y clientes.
Estos cambios traerán los siguientes beneficios: Contar con la información de
inventarios en línea, Reducción del tiempo entre cliente – venta – entrega,
Facilidades administrativas, Reportes de ventas, inventarios, compras,
distribución, Mayor control de inventarios, Crecimiento de la compañía.
Almacenes La Ganga is focused on making available to consumers demanding durable goods of the white and brown lines. In the warehouse of Almacenes La Ganga C.A. the main thing is to keep merchandise in optimal conditions and provide it to its immediate users, in In this case, the different points of sale that the company has. The The main problem presented by the winery is that the company does not have a network system that supports the information required by the different points of sales, this causes: Lost sales, poor inventory control, poor implementation of the processes, causing delays and mistakes in the themselves. A SWOT analysis, a Pareto diagram, a Cause diagram were carried out – Effect (statistical tools) and the following techniques were used to solve the problem: Statistics, Methods of organization, Administration of inventories, logistics. It is proposed to the company the acquisition of an administrative software – financing, the implementation of an online system (networks), the purchase of two trucks to improve the distribution of merchandise to warehouses and customers. These changes will bring the following benefits: Having the information of online inventories, reduction of the time between client – sale – delivery, Administrative facilities, sales reports, inventories, purchases, distribution, Greater inventory control, Company growth.
Almacenes La Ganga is focused on making available to consumers demanding durable goods of the white and brown lines. In the warehouse of Almacenes La Ganga C.A. the main thing is to keep merchandise in optimal conditions and provide it to its immediate users, in In this case, the different points of sale that the company has. The The main problem presented by the winery is that the company does not have a network system that supports the information required by the different points of sales, this causes: Lost sales, poor inventory control, poor implementation of the processes, causing delays and mistakes in the themselves. A SWOT analysis, a Pareto diagram, a Cause diagram were carried out – Effect (statistical tools) and the following techniques were used to solve the problem: Statistics, Methods of organization, Administration of inventories, logistics. It is proposed to the company the acquisition of an administrative software – financing, the implementation of an online system (networks), the purchase of two trucks to improve the distribution of merchandise to warehouses and customers. These changes will bring the following benefits: Having the information of online inventories, reduction of the time between client – sale – delivery, Administrative facilities, sales reports, inventories, purchases, distribution, Greater inventory control, Company growth.
Descripción
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Palabras clave
GESTIÓN DE LA PRODUCCIÓN, PROCESOS ADMINISTRATIVOS, BODEGA Y LOGÍSTICA, HERRAMIENTAS ESTADÍSTICAS