Análisis de los riesgos psicosociales en los trabajadores de la Empresa Corpesa de Durán y su incidencia en los indicadores de rotación de recursos humanos, en el año 2013.
Fecha
2015-10-30
Autores
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Seguridad, Higiene Industrial y Salud Ocupacional.
Resumen
La presente investigación analiza los problemas psicosociales que se presentan en la empresa CORPESA S.A., por medio del método ISTAS21 (CoPsoQ) que es aquel método que evalúa los riesgos psicosociales en los trabajadores de una determinada empresa, el cual consta de cuatro secciones y cada sección consta de un análisis devaluatoria, donde se puede determinar el grado de afectación psicosocial en la empresa, el grado de ausentismo laboral y morbilidad en los trabajadores de las diversas áreas, para poder analizar el índice de rotación en el departamento de talento humano. Finalmente, se propone el cuestionario ISTAS21 (CoPsoQ) como método alternativo a la evaluación del índice de rotación en la empresa CORPESA S.A. de Durán. Como conclusión se observaron que los riesgos hallados más comunes son el estrés laboral, los bajos sueldos percibidos y el acoso laboral, o la explotación al trabajador, donde directamente baja el rendimiento en la empresa a causa de todos estos problemas. Existe un alto índice psicosocial en la empresa CORPESA, el método ISTAS 21 determinó que los colaboradores sufren de problemas de socio demográficos -exigencias del trabajo doméstico y familiar, condiciones de empleo y de trabajo, daños y efectos en la salud y problemas psicosociales. Los colaboradores piensan en sus hogares cada vez que se encuentran en su trabajo, lo que conlleva a una falta de concentración en sus puestos de trabajo. Es por eso que se recomienda el uso del diagnóstico ISTAS21 para evaluar la rotación en los recursos humanos de la empresa. También se recomienda a las autoridades del departamento del talento humano de la empresa CORPESA S.A. que adopten el método ISTAS 21 para evaluar periódicamente a los trabajadores de dicha empresa.
This research study analyzes the psychosocial problems that take place in the company CORPESA S.A. through the ISTAS 21 (CoPsoQ) method, which is the method that evaluates the psychosocial risks among employees in a determined company, which comprises four sections and each section has an analysis of evaluation, where it is possible to determine the degree of psychosocial affectation of the company, the degree of absenteeism and the morbidity among the workers of the diverse areas in order to analyze the rotation index in the Human Resources Department. Finally, it is proposed a questionnaire ISTAS21 (CoPsoQ) as an alternative method for the evaluation of the rotation index in the company CORPESA S.A. in Duran. As a conclusion it has been observed that the most common risks founded are stress, low wages and labor harassment or labor exploitation to the employee that directly decrease the productivity in the company due to all these problems. Exists a high psychosocial index in the company CORPESA S.A., the method ISTAS 21 determined that the collaborators suffer sociodemographic problems, domestic demands, labor conditions as well as effects in their health and psychosocial problems. The collaborators think about their homes while they are in their working place, which provokes a lack of concentration in their jobs. For this reason, it is recommended the use of the ISTAS 21 diagnosis in order to evaluate the rotation of the human resources of the company. Likewise, it is recommended for the directive staff of the Human Resources Department to adopt the ISTAS21 method in order to periodically evaluate the workers of the company.
This research study analyzes the psychosocial problems that take place in the company CORPESA S.A. through the ISTAS 21 (CoPsoQ) method, which is the method that evaluates the psychosocial risks among employees in a determined company, which comprises four sections and each section has an analysis of evaluation, where it is possible to determine the degree of psychosocial affectation of the company, the degree of absenteeism and the morbidity among the workers of the diverse areas in order to analyze the rotation index in the Human Resources Department. Finally, it is proposed a questionnaire ISTAS21 (CoPsoQ) as an alternative method for the evaluation of the rotation index in the company CORPESA S.A. in Duran. As a conclusion it has been observed that the most common risks founded are stress, low wages and labor harassment or labor exploitation to the employee that directly decrease the productivity in the company due to all these problems. Exists a high psychosocial index in the company CORPESA S.A., the method ISTAS 21 determined that the collaborators suffer sociodemographic problems, domestic demands, labor conditions as well as effects in their health and psychosocial problems. The collaborators think about their homes while they are in their working place, which provokes a lack of concentration in their jobs. For this reason, it is recommended the use of the ISTAS 21 diagnosis in order to evaluate the rotation of the human resources of the company. Likewise, it is recommended for the directive staff of the Human Resources Department to adopt the ISTAS21 method in order to periodically evaluate the workers of the company.
Descripción
Este documento contiene archivo en PDF.
Palabras clave
SEGURIDAD, HIGIENE INDUSTRIAL Y SALUD OCUPACIONAL, ISTAS 21, RIESGOS PSICOSOCIALES, AUSENTISMO