Estudio de factibilidad de un proveedor de servicio de valor agregado inalámbrico en el cantón Pedro Carbo.
Fecha
2014-10-06
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería en Teleinformática.
Resumen
La presente tesis de grado estudia el servicio de Internet que se ofrece en la actualidad dentro del Cantón Pedro Carbo, para luego proponer y demostrar la factibilidad técnica, legal y financiera que existe en la implementación de un WISP (Proveedor de Servicio de Internet Inalámbrico), siendo una alternativa de comunicación inalámbrica de alta calidad a precios razonables que permite cubrir los lugares más lejanos en donde hasta el momento ningún proveedor de internet ha podido llegar debido a falta de infraestructura, dinero e importancia. Los métodos y técnicas que se utilizó durante la investigación fueron la observación directa y la encuesta ya que se realizó a las familias que forman parte de este Cantón, durante este estudio se obtuvo que la mayoría de la población no posee el servicio de internet y cuando requieren del mismo acuden a los cybers ubicados en la parroquia Pedro Carbo. Los resultados han permitido estar al tanto de las necesidades del cliente e insatisfacción que tienen con el servicio de internet, para luego analizar estrategias que fortalezcan la propuesta de investigación ya que las familias que viven en este cantón no se sienten conformes con el servicio de internet por este motivo se propone una mejora con la implementación de un WISP ubicado en la zona céntrica de Pedro Carbo con su respectivo análisis financiero que determina el flujo de caja proyectado para así conocer los valores del VAN y TIR necesarios que establecen la rentabilidad de la empresa XNET S.A. La factibilidad que existe en el proyecto de investigación, el cumplimiento de las leyes dispuestas por los organismos que controlan las telecomunicaciones en el País es lo necesario para poder ejecutar el proyecto que brindará internet Inalámbrico económico y de calidad a cientos de familias
This thesis studies the Internet service that is offered today in the Canton Pedro Carbo, then propose and demonstrate the technical, legal and financial feasibility that exists in the implementation of a WISP (Internet Service Provider Wireless) it is an alternative wireless communication quality at reasonable prices that can cover the farthest places where so far no ISP has been reached due to lack of infrastructure, money and importance. The methods and techniques used in the investigation were the direct observation and survey carried out to families who are part of this Canton, during this study it was found that the majority of the population does not have Internet service as required same go to cybercafés located in the parish Pedro Carbo. The results have allowed to be aware of customer needs and dissatisfaction with the internet service, and then analyze strategies that strengthen the research proposal as families living in this county do not feel satisfied with the internet service for this reason, an improvement is proposed with the implementation of a WISP located in the downtown area of Pedro Carbo with their respective financial analysis that determines the projected cash flow in order to know the values of VAN and TIR needed to establish the profitability XNET SA. The feasibility that exists in the research project, the law enforcement agencies arranged for controlling telecommunications in the country is necessary to run the project that would provide economic and quality Wireless internet hundreds of familie
This thesis studies the Internet service that is offered today in the Canton Pedro Carbo, then propose and demonstrate the technical, legal and financial feasibility that exists in the implementation of a WISP (Internet Service Provider Wireless) it is an alternative wireless communication quality at reasonable prices that can cover the farthest places where so far no ISP has been reached due to lack of infrastructure, money and importance. The methods and techniques used in the investigation were the direct observation and survey carried out to families who are part of this Canton, during this study it was found that the majority of the population does not have Internet service as required same go to cybercafés located in the parish Pedro Carbo. The results have allowed to be aware of customer needs and dissatisfaction with the internet service, and then analyze strategies that strengthen the research proposal as families living in this county do not feel satisfied with the internet service for this reason, an improvement is proposed with the implementation of a WISP located in the downtown area of Pedro Carbo with their respective financial analysis that determines the projected cash flow in order to know the values of VAN and TIR needed to establish the profitability XNET SA. The feasibility that exists in the research project, the law enforcement agencies arranged for controlling telecommunications in the country is necessary to run the project that would provide economic and quality Wireless internet hundreds of familie
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Palabras clave
INTERNET INALÁMBRICO, VALOR AGREGADO, LEGAL FINANCIERO