DIAGNÓSTICO DE SATISFACCIÓN LABORAL DEL PERSONAL QUE TRABAJA EN LA FUNDACIÓN DE NURTAC DURÁN 2017
Fecha
2-09
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Universidad de Guayaquil Facultad de Ciencias Psicológicas
Resumen
La presente sistematización de experiencias se llevó a cabo en las instalaciones de la Fundación Nuevos Rumbos de Trabajadores Artesanales Comunitarios “NURTAC”, localizada en el Cantón Durán, Ecuador. La misma que cuenta con personal capacitado para trabajar con las poblaciones más vulnerables, en este caso personas con discapacidad y adultos mayores. El objetivo de esta sistematización es de caracterizar el nivel de satisfacción laboral que tienen los técnicos de la fundación NURTAC en Durán. La metodología que se utilizó en este trabajo es cualitativo exploratorio, su enfoque es básicamente subjetivo, se centra en comprender el comportamiento de los empleados de la fundación de NURTAC Durán y el porqué de su conducta. Y es de carácter exploratorio, pues busca describir detalladamente el tema de esta sistematización, en este caso el nivel de satisfacción laboral del personal que trabaja en la fundación. La muestra que se utilizó para este trabajo fue de 8 personas, las cuales estaban aptas para aplicar el cuestionario, con el fin de medir el índice global de satisfacción laboral. Se evidenció que los empleados de la fundación sienten satisfacción con su trabajo, sin embargo se encontraron algunos aspectos que indicaron insatisfacción como es el aspecto de la retribución y las condiciones laborales. El resultado de esta sistematización fue lograr contrastar las experiencias vividas durante las prácticas con el conocimiento adquirido durante las tutorías con intención organizacional.
present experiences systematization was carried out at the facilities of the "NURTAC" Foundation, located in Duran, Ecuador. It has staff trained to work with the most vulnerable populations, in this case people with disabilities and older adults. The main objective of this systematization is to characterize the level of job satisfaction that the technicians of the NURTAC foundation in Duran have. The methodology that is used in this work is qualitative exploratory, its approach is basically subjective, it focuses on understanding the behavior of the employees of the NURTAC Duran foundation and the reason for its behavior, is of an exploratory nature because it seeks to describe in detail the theme of this systematization in this case the level of job satisfaction of the staff working in the foundation. The sample that was used to this work was 8 people, who were able to apply the questionnaire in order to measure the overall index of job satisfaction. It was evidenced that the employees of the foundation feel satisfaction with their work however they found some aspects that indicated dissatisfaction as it is the aspect of the remuneration and the working conditions. The result of this systematization was to compare the experiences lived during the practices with the knowledge acquired during the tutorials with organizational intention
present experiences systematization was carried out at the facilities of the "NURTAC" Foundation, located in Duran, Ecuador. It has staff trained to work with the most vulnerable populations, in this case people with disabilities and older adults. The main objective of this systematization is to characterize the level of job satisfaction that the technicians of the NURTAC foundation in Duran have. The methodology that is used in this work is qualitative exploratory, its approach is basically subjective, it focuses on understanding the behavior of the employees of the NURTAC Duran foundation and the reason for its behavior, is of an exploratory nature because it seeks to describe in detail the theme of this systematization in this case the level of job satisfaction of the staff working in the foundation. The sample that was used to this work was 8 people, who were able to apply the questionnaire in order to measure the overall index of job satisfaction. It was evidenced that the employees of the foundation feel satisfaction with their work however they found some aspects that indicated dissatisfaction as it is the aspect of the remuneration and the working conditions. The result of this systematization was to compare the experiences lived during the practices with the knowledge acquired during the tutorials with organizational intention
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Palabras clave
Satisfacción laboral, Compromiso organizacional, Condiciones de trabajo, Retribución,, Relaciones interpersonales