DISEÑO DE PROCESO AUTOMATIZADO PARA CENTRALIZAR EN LA HERRAMIENTA DE CONTROL WORKFLOW DE TRÁMITE SOLICITUD PARA EL PROTOTIPO DE SISTEMA ACADÉMICO EN LAS FACULTADES DE CIENCIAS ADMINISTRATIVAS Y CIENCIAS MATEMÁTICAS Y FÍSICA DE LA UNIVERSIDAD DE GUAYAQUIL
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Fecha
2015
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Universidad de Guayaquil Facultad de Ciencias Matemáticas y Física Carrera de Ingeniería en Sistemas Computacionales
Resumen
En la Universidad de Guayaquil considerando las Facultades de Ciencias Administrativas y Ciencias Matemáticas y Físicas, se cumplen procesos obsoletos para la tramitación de las solicitudes que realizan los estudiantes, implicando una gran acumulación de documentos y que sean más lentos en cuanto al tiempo de respuesta, un aproximado de ochenta mil personas, genera un doble trabajo al personal administrativo, con el avance tecnológico, los procesos críticos deberían tener una forma automatizada; por ello se busca diseñar el mapa de procesos del sistema actual del módulo de trámites sobre las diferentes, cuya finalidad de llevarlo a un sistema de mejora continua basado en el modelo CMMI, procurando con el levantamiento de la información, identificar el flujo adecuado para optimizar tiempo de respuesta, estructurar el diagrama de flujo y el mapa de procesos actual del proceso de trámites de solicitudes y finalmente, presentar diagrama al ingresar al Workflow de cada solicitud. Una de los beneficios primordiales, la automatización del proceso para el estudiante, docente y personal administrativo, con la finalidad de mantener un solo sistema que cumpla con todos los requerimientos de mantener un sistema integrado. La Organización de procesos, a su vez tiene actividades y cada actividad tiene tareas específicas; un mapa de proceso es realizar una serie de pasos de forma frecuente para una determinada respuesta de un requerimiento de alguna entrada para obtener una salida; siguiendo el esquema al que corresponde esta modalidad se debe orientar que el estudiante puede hacer desde cualquier lugar que se encuentre utilizando la tecnología como ocurre en Instituciones educativas de nivel superior en diferentes lugares del mundo y cuya eficiencia se ha destacado por los beneficios que otorga, lo que motiva hacia una propuesta con la automatización de procesos de trámites solicitudes que contribuya al desarrollo administrativo de la Universidad de Guayaquil.
At the University of Guayaquil considering the faculties of science Administratives and sciences mathematics and physics, are meet processes obsolete to tramitación of requests made the students, involving a large accumulation of documents and are slower in the time of request, an rough of eighty thousand persons, doublé work generates to the administrative staff, with the advance technologícal, the process critics should have a automated way; for them will be to design the process map procedures of de current system module on different, which aims to bring it to a system of continuous improvement based on the model CMMI, seeking the lifting of the information, identify the appropriate flow to optimize answer time, structuring the flow chart and map current process step process requests and finally. The aplications and finally, present to enter diagrama the Workflow of each appication, one of the primary benefits, automating the process for the student, teacher and personal administrative, with end of keep one system. That comply with the requirment ok keep one system integrated. The Organization of processes, in turn has activities and each activity has specific tasks; a process map is to perform a series of steps of common form for a certain response from a requirement of any entry for output; following the schema which corresponds to this modality it should be oriented that the student can do from anywhere you are using technology such as in educational institutions of higher level in different parts of the world and whose efficiency has been highlighted by the benefits, what motivates to a proposal with the automation of processes procedures applications contributing to the administrative development of the University of Guayaquil.
At the University of Guayaquil considering the faculties of science Administratives and sciences mathematics and physics, are meet processes obsolete to tramitación of requests made the students, involving a large accumulation of documents and are slower in the time of request, an rough of eighty thousand persons, doublé work generates to the administrative staff, with the advance technologícal, the process critics should have a automated way; for them will be to design the process map procedures of de current system module on different, which aims to bring it to a system of continuous improvement based on the model CMMI, seeking the lifting of the information, identify the appropriate flow to optimize answer time, structuring the flow chart and map current process step process requests and finally. The aplications and finally, present to enter diagrama the Workflow of each appication, one of the primary benefits, automating the process for the student, teacher and personal administrative, with end of keep one system. That comply with the requirment ok keep one system integrated. The Organization of processes, in turn has activities and each activity has specific tasks; a process map is to perform a series of steps of common form for a certain response from a requirement of any entry for output; following the schema which corresponds to this modality it should be oriented that the student can do from anywhere you are using technology such as in educational institutions of higher level in different parts of the world and whose efficiency has been highlighted by the benefits, what motivates to a proposal with the automation of processes procedures applications contributing to the administrative development of the University of Guayaquil.
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PROCESO– AUTOMATIZADO TRÁMITES SOLICITUDES