Analisis y propuesta de desarrollo de plataforma informatica para automatizar el proceso de bitacora mensual y gestion de actividades de desarrollo de software para personal outsoursing en la empresa Innovasystem Ecuador S.A
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Fecha
2016
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
La presente investigación y propuesta se refiere a los temas que involucran al
realizar tareas outsourcing, el control y seguimiento de las mismas. El proceso de
asignación de tareas en InnovaSystem se realiza de la siguiente manera, el cliente solicita
el desarrollo de un sistema al gerente de proyecto de la empresa, él se encarga de realizar
el contrato y establecer las personas idóneas para realizar el desarrollo, estableciendo el
tiempo en que puede tomar el desarrollo del mismo. El desarrollador asignado realiza un
cronograma de actividades y avances del proyecto,este documento es enviado al jefe de
proyecto, con el cual él está al tanto de las tareas diarias del desarrollador y sobre todo del
avance que tiene el sistema.
En el primer capítulo se presenta como objetivo una propuesta de sistema en donde
se pueda mejorar los métodos de asignación y control de tareas al personal outsourcing,
con el fin de cambiar los métodos seguidos en la actualidad, ademas de evitar la perdida de
información que se envia para dar conocimiento de la realización de las actividades por
parte del desarrollador.
En el segundo capítulo que corresponde al marco teórico detallamos términos de las
diferentes plataformas usadas en el desarrollo del sistema, tales como RichFaces que es
una biblioteca de código abierto la cual nos permite crear aplicaciones WEB en ajax,
además nuestra base de datos a utilizar como postgreSQL que es un gestor de base de
datos relacional orientado a objetos y de código libre.
El tercer capítulo se detalla los métodos usados para la recolección de información,
el tipo de investigación es descriptiva ya que describe las falencias que existen en el
control y asignación de tareas, la población existen es de 45 personas a las cuales se les
realizó la encuesta, la entrevista se realizó a 12 gerente generales, y la observación en el
campo de investigación.
El cuarto capítulo detalla la propuesta, la cual tiene como objetivo llevar un control
de las actividades diarias permitiendo al jefe de proyecto conocer el avance y los diferente
contratiempos que se presentan en el desarrollo, además de emitir reportes que sirven para
la toma de decisiones. El resultado que se busca es tener la comunicación y homogeneidad
requerida entre proyecto - jefe - desarrollador, de esta manera el jefe de proyecto sepa cuál
es la situación real del proyecto y además de esto conocer el rendimiento real del personal que tiene a su cargo.
The task assignment process in InnovaSystem is performed as follows; The client requests the development of a system to the project manager of the company, he is in charge of executing the contract and establishing the best qualified people to carry out the development, defining the time in which he can take that development. The assigned developer makes a schedule of activities and progress of the project, this document is sent to the project manager, with which he is aware of the daily tasks of the developer and especially the progress of the system. In the first chapter is presented as a proposal a system in which it is possible to improve the methods of assignment and control of tasks to outsourcing staff, in order to change the methods currently followed, in addition to avoiding the loss of information that is sent to give knowledge of the fullfil of the activities done by the developer. In the second chapter that corresponds to the theoretical framework we detail terms of the different platforms used in the development of the system, such as RichFaces which is an open source library which allows us to create WEB applications in ajax, besides our database to be used as PostgreSQL which is an object-oriented and free-code relational database manager. The third chapter details the methods used to collect information, the type of research is descriptive as it describes the shortcomings that exist in the control and assignment of tasks, the population exists is 45 people to whom the survey, The interview was conducted to 12 general managers, and observation in the field of research. The fourth chapter details the proposal, which aims to take control of daily activities allowing the project manager to know the progress and the different setbacks that occur in development, as well as issue reports that serve for decision making. The result sought is to have the communication and homogeneity required between project - chief - developer, in this way the project manager will know what the real situation of the project and in addition to this know the actual performance of the staff in charge.
The task assignment process in InnovaSystem is performed as follows; The client requests the development of a system to the project manager of the company, he is in charge of executing the contract and establishing the best qualified people to carry out the development, defining the time in which he can take that development. The assigned developer makes a schedule of activities and progress of the project, this document is sent to the project manager, with which he is aware of the daily tasks of the developer and especially the progress of the system. In the first chapter is presented as a proposal a system in which it is possible to improve the methods of assignment and control of tasks to outsourcing staff, in order to change the methods currently followed, in addition to avoiding the loss of information that is sent to give knowledge of the fullfil of the activities done by the developer. In the second chapter that corresponds to the theoretical framework we detail terms of the different platforms used in the development of the system, such as RichFaces which is an open source library which allows us to create WEB applications in ajax, besides our database to be used as PostgreSQL which is an object-oriented and free-code relational database manager. The third chapter details the methods used to collect information, the type of research is descriptive as it describes the shortcomings that exist in the control and assignment of tasks, the population exists is 45 people to whom the survey, The interview was conducted to 12 general managers, and observation in the field of research. The fourth chapter details the proposal, which aims to take control of daily activities allowing the project manager to know the progress and the different setbacks that occur in development, as well as issue reports that serve for decision making. The result sought is to have the communication and homogeneity required between project - chief - developer, in this way the project manager will know what the real situation of the project and in addition to this know the actual performance of the staff in charge.