Análisis y evaluación de los procesos en el departamento de talento humano grupo la española
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Fecha
2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El siguiente proyecto de tesis tiene como objetivo fundamental investigar los procedimientos
actuales con los cuales se maneja el Departamento de Talento Humano del Supermercado de
Carnes La Española, para así poder identificar falencias existentes y futuras que declinen
procesos establecidos. La investigación se llevará a cabo con la finalidad de promover y
aportar al crecimiento del grupo, además de mejorar la orientación para el buen
desenvolvimiento productivo y administrativo en las distintas áreas que la conforman.
En el Capítulo I se detalla el marco teórico que abarca el conjunto de conceptos y
teorías de la gestión de talento humano que orientaron y proporcionaron una
conceptualización adecuada de los términos empleados. En el Capítulo II se muestra el
estado del objeto de estudio, en este caso son las deficiencias de los procesos de gestión de
talento humano que se ejecutan en la empresa “La Española”, a través del desarrollo de
encuestas a los colaboradores que pertenecen al grupo. En el Capítulo III se manifiesta la
propuesta de solución al problema identificado y se desarrollarán mejoras en los procesos del
área de Talento Humano, con el propósito de permitir el crecimiento del área, mejorando la
calidad laboral en la Compañía. Finalmente se expone las respectivas conclusiones y
recomendaciones derivadas de la investigación que los autores realizaron, para la toma de
decisión expuesta por el presente trabajo de investigación, logrado para mejorar procesos
dentro del departamento y a consecuencia mejorar un área dentro de la Compañía.
The following thesis project has as fundamental objective to investigate the current procedures with which the Human Talent Department of the Supermarket of Carnes La Española is managed, in order to identify existing and future shortcomings that decline established processes. The research will be carried out with the purpose of promoting and contributing to the growth of the group in addition to improving the orientation for good productive and administrative development in the different areas that comprise it. Chapter I detail the theoretical framework that encompasses the set of concepts and theories of human talent management that guided and provided an adequate conceptualization of the terms used. Chapter II showed the state of the object of study in this case are the shortcomings of human talent management processes that are carried out in the company “La Española”, through the development of surveys to employees belonging to the group. Chapter III shows the proposed solution to the problem identified or improvements will be developed in the processes of the Human Talent area, in order to allow the growth of the area, improving the quality of work in the Company. Finally, the respective conclusions and recommendations derived from the research carried out by the authors are presented for the decision made by the present research work, achieved to improve processes within the department and consequently to improve an area within the Company.
The following thesis project has as fundamental objective to investigate the current procedures with which the Human Talent Department of the Supermarket of Carnes La Española is managed, in order to identify existing and future shortcomings that decline established processes. The research will be carried out with the purpose of promoting and contributing to the growth of the group in addition to improving the orientation for good productive and administrative development in the different areas that comprise it. Chapter I detail the theoretical framework that encompasses the set of concepts and theories of human talent management that guided and provided an adequate conceptualization of the terms used. Chapter II showed the state of the object of study in this case are the shortcomings of human talent management processes that are carried out in the company “La Española”, through the development of surveys to employees belonging to the group. Chapter III shows the proposed solution to the problem identified or improvements will be developed in the processes of the Human Talent area, in order to allow the growth of the area, improving the quality of work in the Company. Finally, the respective conclusions and recommendations derived from the research carried out by the authors are presented for the decision made by the present research work, achieved to improve processes within the department and consequently to improve an area within the Company.
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EVALUACIÓN DE PROCESOS, GESTIÓN DE TALENTO HUMANO, PROCESOS DE TALENTO HUMANO