Síndrome del quemado y su prevalencia en el personal sanitario de asistencia médica ambulatoria.
Fecha
2016-04-28
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Seguridad, Higiene Industrial y Salud Ocupacional.
Resumen
En los centros médicos por lo general laboran personas con distintas edades, especialidades, estudios, temperamento y realidades sociales que reflejan la identidad de la empresa en la que ofrecen su servicio, muchas veces se nota que el personal esta amenazado de un síndrome llamado Burnout o síndrome del quemado que inhabilita el desempeño de los profesionales disminuyendo la capacidad de manejar sus relaciones interpersonales involucrando factores notables de cansancio emocional, despersonalización y realización personal. En el centro de atención ambulatoria Medicaldent Qualidental S.A. no existe un profesional especializado que se encargue de la seguridad y salud laboral encargado de medir, evaluar y realizar seguimiento a los niveles de estrés y desempeño de los trabajadores por lo que se genera la propuesta crear el departamento de seguridad laboral e intervenir con espacios de capacitación y análisis de técnicas especializadas con una continua evaluación para disminuir los índices de riesgo Burnout en el centro de salud y mejorar el servicio y la calidad, eficiencia y eficacia de la institución.
In medical centers usually work people with different ages, specialties, studies, temperament and social realities that reflect the identity of the company that offer its service, many times we note that staff is threatened from a syndrome called Burnout or burnt syndrome that disables the performance of professionals decreasing the ability of manage interpersonal relationships involving notable factors of emotional exhaustion depersonalization and personal accomplishment. In the ambulatory care center Medicaldent Qualidental S.A. There is a qualified professional who is responsible for the safety and occupational health Manager to measure, assess and track to the levels of stress and performance of workers by what the proposal is generated to create the Department of employment security and intervene with spaces for training and analysis of specialized techniques with a continuous evaluation to decrease risk Burnout rates in the health center and improve the quality, efficiency, service and effectiveness of the institution.
In medical centers usually work people with different ages, specialties, studies, temperament and social realities that reflect the identity of the company that offer its service, many times we note that staff is threatened from a syndrome called Burnout or burnt syndrome that disables the performance of professionals decreasing the ability of manage interpersonal relationships involving notable factors of emotional exhaustion depersonalization and personal accomplishment. In the ambulatory care center Medicaldent Qualidental S.A. There is a qualified professional who is responsible for the safety and occupational health Manager to measure, assess and track to the levels of stress and performance of workers by what the proposal is generated to create the Department of employment security and intervene with spaces for training and analysis of specialized techniques with a continuous evaluation to decrease risk Burnout rates in the health center and improve the quality, efficiency, service and effectiveness of the institution.
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Palabras clave
SEGURIDAD, HIGIENE INDUSTRIAL Y SALUD OCUPACIONAL, SÍNDROME DE BURNOUT, QUEMADO, TRABAJO Y ESTRÉS