Propuesta de un plan preventivo de riesgo psicosocial en el área de redacción de la Empresa Medios Ediasa.
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2016-11-29
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Seguridad, Higiene Industrial y Salud Ocupacional.
Resumen
El objetivo principal del presente trabajo de investigación es el de proponer un plan preventivo de riesgos psicosociales al personal que labora en el área de redacción de Medios EDIASA de la ciudad de Portoviejo, plan que contribuirá a mejorar el ambiente laboral de dicha área. Para el presente proyecto se trabajó con un universo de 47 trabajadores, los mismos que fueron debidamente informados sobre la metodología a utilizar en ésta investigación. Para tal efecto utilizamos el método FPSICO 3.0 del Instituto Nacional de Salud e Higiene en el Trabajo (INSHT) de España, el mismo que presenta muchas facilidades al momento de la recolección de datos e ingreso de la información para su respectiva tabulación y valoración. Dicho método consta de un cuestionario de 44 preguntas que valora nueve factores dentro de los riesgos psicosociales. Una vez resueltos los cuestionarios sus resultados con ingresados al sistema del método y al final arrojan los resultados valorativos y descriptivos de la investigación. Se realizó una primera evaluación para determinar qué factores presentaban algún riesgo para los trabajadores, arrojando como resultado que el factor Carga de Trabajo presentaba un 41% de riesgo muy elevado, dicho factor valora las presiones de los tiempos y el esfuerzo de atención. Con estos resultados se inicia un plan preventivo de riesgos psicosociales que incluye socialización de los resultados, ciclo de capacitaciones, mejorar los canales de comunicación entre la supervisión y los trabajadores, aplicación de buzón de sugerencia. Posteriormente se realiza una nueva evaluación donde observamos una regresión del riesgo muy elevado del 41% al 36%, lo que nos indica que los cambios y recomendaciones efectuadas dieron los resultados esperados, lo que contribuye al mejoramiento del ambiente laboral de los trabajadores.
The main aim of presenting this research paper is to propose a plan to prevent psychological risks to staff who work in the editorial department of "Medios EDIASA" in the city of Portoviejo, a plan which will contribute to the improvement of the working environment in the area mentioned. In order to present this project, I worked with a group of 47 employees, the group was duly made aware of the methodology used in this research. In order to conduct this research, I used the FPSICO 3.0 method from the National Institute of Health and Hygiene at Work (INSHT) from Spain, which allowed me to conveniently tabulate and assess the information once it had been collected and was ready to be input into the system. The said method consisted of a questionnaire with 44 questions which evaluated nine factors related to psychosocial risk. Once the questionnaires were received, the responses, input into the system in accordance with the method, eventually generated evaluative and descriptive results from the research. The first evaluation was conducted in order to determine which factors posed any sort of risk to the employees, the results showed that work duties posed an elevated risk of 41%. This factor evaluated time pressures and the effort associated with service. With these results, a plan of prevention was initiated in relation to psychosocial risks, which included sharing the results, cycled training, improving channels of communication between management and staff, installation of a suggestion box. After this a further evaluation was conducted in which a reduction in risk was observed from 41% to 36%, which indicated that the changes and recommendations which had come into effect had provided the desired results, that is to say that they contributed to the improvement of the employees' working environment.
The main aim of presenting this research paper is to propose a plan to prevent psychological risks to staff who work in the editorial department of "Medios EDIASA" in the city of Portoviejo, a plan which will contribute to the improvement of the working environment in the area mentioned. In order to present this project, I worked with a group of 47 employees, the group was duly made aware of the methodology used in this research. In order to conduct this research, I used the FPSICO 3.0 method from the National Institute of Health and Hygiene at Work (INSHT) from Spain, which allowed me to conveniently tabulate and assess the information once it had been collected and was ready to be input into the system. The said method consisted of a questionnaire with 44 questions which evaluated nine factors related to psychosocial risk. Once the questionnaires were received, the responses, input into the system in accordance with the method, eventually generated evaluative and descriptive results from the research. The first evaluation was conducted in order to determine which factors posed any sort of risk to the employees, the results showed that work duties posed an elevated risk of 41%. This factor evaluated time pressures and the effort associated with service. With these results, a plan of prevention was initiated in relation to psychosocial risks, which included sharing the results, cycled training, improving channels of communication between management and staff, installation of a suggestion box. After this a further evaluation was conducted in which a reduction in risk was observed from 41% to 36%, which indicated that the changes and recommendations which had come into effect had provided the desired results, that is to say that they contributed to the improvement of the employees' working environment.
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SEGURIDAD, HIGIENE INDUSTRIAL Y SALUD OCUPACIONAL, PLAN PREVENTIVO DE RIESGOS PSICOSOCIALES, MEJORA DE AMBIENTE DE TRABAJO, CARGAS DE TRABAJO