Análisis para mejorar indicadores de clima organizacional enfocada al area de sistemas en Telcos Guayaquil
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Fecha
2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
Las empresas para querer trascender y ser empresas de mucho éxito y sustentables en el tiempo deben basarse mucho en su talento humano. Por tal motivo desde hace algunos años atrás están preocupados en que el clima laboral de la empresa sea óptimo de tal forma que esto redunde en mayor productividad de sus colaboradores, así como la calidad del trabajo esperado. En el momento en que se acaban la explicaciones de porque el comportamiento de los individuos o porque el individuo o un grupo de individuos se desmotivan dentro de la organización se crea una caja negra y no es posible adivinar qué ocurre, solo queda pensar que tiene algo que ver con los sentimientos de las personas o sus metas personales. Esto conlleva a la necesidad de replantearse y poder analizar a más detalle los grupos de trabajo más especializados dentro de una organización los cuales pueden tener percepciones diferentes de un mejor clima laboral según su propia realidad y posición dentro de la organización. Al basarse en encuestas y entrevistas se hará un análisis y propuesta de adicionar factores de medición a las preguntas genéricas de clima laboral de una empresa así proponer el trabajar en nuevos indicadores que ayudarán a que el personal de estas unidades mejore mucho más el indicador que se maneja en la empresa como clima laboral.
Companies that want to transcend and be successful and sustainable over time must rely heavily on their human talent. For this reason a few years ago they are worried that the work climate of the company is optimal in such a way that this results in greater productivity of its employees, as well as the quality of the expected work. At the end of the explanation of why the behavior of individuals or because the individual or a group of individuals are demotivated within the organization creates a black box and we can not guess what happens, we can only think that it has something What to do with people's feelings or personal goals. This leads to the need to rethink and be able to analyze in more detail the more specialized work groups within an organization which may have different perceptions of a better working climate according to their own reality and position within the organization. Based on surveys and interviews we will make an analysis and proposal to add measurement factors to the generic questions of work climate of a company so propose to work on new indicators that will help that the personnel of these units improve much more the indicator that is handled in the company as a working environment.
Companies that want to transcend and be successful and sustainable over time must rely heavily on their human talent. For this reason a few years ago they are worried that the work climate of the company is optimal in such a way that this results in greater productivity of its employees, as well as the quality of the expected work. At the end of the explanation of why the behavior of individuals or because the individual or a group of individuals are demotivated within the organization creates a black box and we can not guess what happens, we can only think that it has something What to do with people's feelings or personal goals. This leads to the need to rethink and be able to analyze in more detail the more specialized work groups within an organization which may have different perceptions of a better working climate according to their own reality and position within the organization. Based on surveys and interviews we will make an analysis and proposal to add measurement factors to the generic questions of work climate of a company so propose to work on new indicators that will help that the personnel of these units improve much more the indicator that is handled in the company as a working environment.
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TRASCENDER, REPLANTEAR, INDICADORES, CLIMA LABORAL