Diseño de un plan de gestión para el control del stock de seguridad de inventarios de la empresa fertisa de la Ciudad de Guayaquil
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2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente trabajo de investigación tiene como objetivo diseñar un plan de gestión para el control del stock de seguridad de inventario para la empresa FERTISA de la ciudad de Guayaquil, tomando en consideración que el cálculo inadecuado en el área de inventarios ha generado incumplimiento en la entrega de pedidos solicitados por los clientes, o en su defecto, que estos demoren en llegar, lo que genera malestar e insatisfacción. La importancia radica en que contar con un stock de seguridad idóneo permitirá a la empresa hacer frente a situaciones imprevistas para así atender pedidos concretos en momentos que un cliente lo requiera, lo que es muy importante si se toman en consideración los altos niveles de competencia con los que actualmente las empresas deben lidiar. Para esto, se aplicó una investigación de campo en la compañía a través de una metodología de inducción – deducción, teniendo como técnica la encuesta para la recolección de datos en fuentes primarias, siendo la muestra 7 personas que están relacionadas con el área de inventario; y que al momento de realizar la toma de datos estuvieron de acuerdo en la propuesta de diseñar un plan de gestión que optimice los niveles de inventario y el stock de seguridad. Para esto la propuesta se desagregó en aspectos como: el diseño de procesos, reportes de información, definición de funciones del personal, metodología para estimar máximos y mínimos, y políticas de control.
The present research work aims to design a management plan for the control of the stock of inventory security for the company FERTISA of the city of Guayaquil, taking into consideration that the inadequate calculation in inventories has generated breach in the delivery of orders requested by customers, or failing which, they delay in arriving, which causes dissatisfaction and dissatisfaction. The importance is that having an ideal stock of security will allow the company to deal with unforeseen situations to meet specific orders in moments that a customer requires, which is very important if you take into consideration the elevated levels of competition with which companies today must grapple with. For this, a field research was applied in the company through an induction - deduction methodology, having as a technique the survey for the collection of data in primary sources, being the sample 7 people who are related to the inventory area; and that at the time of making the data they agreed on the proposal to design a management plan that optimizes the levels of inventory and the security stock. For this purpose, the proposal was broken down into aspects such as: process design, information reports, definition of personnel functions, and methodology for estimating maximum and minimum, and control policies.
The present research work aims to design a management plan for the control of the stock of inventory security for the company FERTISA of the city of Guayaquil, taking into consideration that the inadequate calculation in inventories has generated breach in the delivery of orders requested by customers, or failing which, they delay in arriving, which causes dissatisfaction and dissatisfaction. The importance is that having an ideal stock of security will allow the company to deal with unforeseen situations to meet specific orders in moments that a customer requires, which is very important if you take into consideration the elevated levels of competition with which companies today must grapple with. For this, a field research was applied in the company through an induction - deduction methodology, having as a technique the survey for the collection of data in primary sources, being the sample 7 people who are related to the inventory area; and that at the time of making the data they agreed on the proposal to design a management plan that optimizes the levels of inventory and the security stock. For this purpose, the proposal was broken down into aspects such as: process design, information reports, definition of personnel functions, and methodology for estimating maximum and minimum, and control policies.
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INVENTARIO, STOCK DE SEGURIDAD, ROTACIÓN, REPORTES