ANÁLISIS DE SATISFACCIÓN LABORAL DEL PERSONAL ASIGNADO A PROGRAMAS DE ATENCIÓN AL ADULTO MAYOR DE LA FUNDACIÓN NURTAC
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2017-09
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Universidad de Guayaquil Facultad de Ciencias Psicológicas
Resumen
La satisfacción en el trabajo corresponde a una tendencia que las personas conciben sobre su puesto de trabajo,
definiendo que su resultado se basa en las percepciones que tenga con respecto al ambiente laboral, el estilo de la
gerencia, las condiciones laborales, las normas y políticas, los grupos de trabajo y los beneficios recibidos. La satisfacción
laboral se produce entonces, como resultado de la interrelación de los beneficios que obtiene en respuesta a la labor
que realiza y la forma cómo percibe estos resultados que depende en gran parte de su personalidad.
La aproximación a este tema de interés en el ámbito laboral, fue posible durante la ejecución de las de Prácticas Preprofesionales
realizadas en las instalaciones de la Fundación NURTAC, que es una organización ecuatoriana sin fines de
lucro creada en el año 1996, cuyo objetivo es brindar apoyo social a las personas en extrema pobreza, que viven en los
sectores más vulnerables de la provincia del Guayas; una de sus modalidades de servicio, son los programas
especializados en la atención al adulto mayor, los cuales son: El Centro Residencial Gerontológico para adultos Mayores
“Nuevos Rumbos” y el Centro Diurno de atención del buen vivir “La esperanza canta”.
Mediante la aplicación de instrumentos técnicos de investigación, se obtuvieron datos que fueron tabulados e
interpretados cualitativamente, lo que hizo posible analizar los niveles de Satisfacción Laboral del personal que trabaja
en estos programas de atención enfocados en el adulto mayor, los cuales conformaron una muestra de 5 colaboradores.
La sistematización de experiencias práctica de investigación, por su diseño fue no experimental pues no se tuvo
manipulación sobre las variables, y su alcance fue descriptivo, ya que la finalidad fue detallar la realidad organizacional
de la Fundación NURTAC.
Satisfaction at work corresponds to a tendency that people conceive about their job, defining that their result is based on their perceptions regarding the work environment, management style, working conditions, norms and policies , working groups and benefits received. Job satisfaction then occurs as a result of the interrelation of the benefits that he obtains in response to the work he performs and how he perceives these results that depends largely on his personality. The approach to this topic of interest in the workplace was possible during the execution of Pre-Professional Practices carried out in the facilities of the NURTAC Foundation, which is an Ecuadorian non-profit organization created in 1996, whose objective is to provide social support to people living in extreme poverty, who live in the most vulnerable sectors of the Guayas province; one of its modalities of service, are the specialized programs in the care of the elderly, which are: Gerontological Residential Center for Older Adults "New Rumbos" and the Day Care Center of the good life "Hope sings." Through the application of technical research instruments, data were obtained that were tabulated and interpreted qualitatively, which made it possible to analyze the levels of Work Satisfaction of the personnel working in these programs focused on the elderly, which were a sample of 5 collaborators. The systematization of practical research experiences, because of its design was non-experimental because there was no manipulation on the variables, and its scope was descriptive, since the purpose was to detail the organizational reality of the NURTAC Foundation
Satisfaction at work corresponds to a tendency that people conceive about their job, defining that their result is based on their perceptions regarding the work environment, management style, working conditions, norms and policies , working groups and benefits received. Job satisfaction then occurs as a result of the interrelation of the benefits that he obtains in response to the work he performs and how he perceives these results that depends largely on his personality. The approach to this topic of interest in the workplace was possible during the execution of Pre-Professional Practices carried out in the facilities of the NURTAC Foundation, which is an Ecuadorian non-profit organization created in 1996, whose objective is to provide social support to people living in extreme poverty, who live in the most vulnerable sectors of the Guayas province; one of its modalities of service, are the specialized programs in the care of the elderly, which are: Gerontological Residential Center for Older Adults "New Rumbos" and the Day Care Center of the good life "Hope sings." Through the application of technical research instruments, data were obtained that were tabulated and interpreted qualitatively, which made it possible to analyze the levels of Work Satisfaction of the personnel working in these programs focused on the elderly, which were a sample of 5 collaborators. The systematization of practical research experiences, because of its design was non-experimental because there was no manipulation on the variables, and its scope was descriptive, since the purpose was to detail the organizational reality of the NURTAC Foundation
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Satisfacción Laboral, productividad, perspectiva de los trabajadores