IMPLEMENTACION DEL PROYECTO HAPPINES AT WORK Y SU APORTE A LA SATISFACCION LABORAL DEL PERSONAL ADMINISTRATIVO DE LA SUCURSAL GUAYAQUIL DE EQUIVIDA S.A.
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2017-08
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Universidad de Guayaquil Facultad de Ciencias Psicológicas
Resumen
La presente sistematización fue realizada en base a las vivencias recogidas de las Prácticas pre profesionales y las exigencias que demandaba su proceso, las mismas fueron diligenciadas en el departamento de Talento Humano de la sucursal Guayaquil de la compañía Equivida S.A. Al llegar, mencionado departamento estaba por lanzar un proyecto institucional donde se tuvo la participación activa y continua colaboración, se trataba de implementar un programa llamado HAPPINESS AT WORK (felicidad en el trabajo) basado en la ciencia de la felicidad que permitía medir la satisfacción laboral del personal través de una herramienta web que daba el arranque para la creación de estrategias y actividades, con el objetivo de mejorar los factores que incidían en la satisfacción de los colaboradores tanto en el aspecto laboral como personal. La comunidad laboral participó en la identificación de sus necesidades, a través de una primera encuesta online donde luego de conocido los resultados, un grupo de gestores conformado por colaboradores claves de todas las áreas, diseñaron un plan de estrategias orientadas a mencionados resultados. Para la implementación del programa se tuvo la participación de todo el colectivo laboral de la sucursal Guayaquil. Con este nuevo sistema Equivida buscaba generar en su personal el sentido de pertenencia e incrementar la productividad, creatividad, participación, y por sobretodo la comunicación sin que se vea afectada la salud mental y vida personal
The present systematization was carried out based on the experiences gathered from the pre-professional practices and the demands demanded by the process. They were completed in the Human Talent department of the Guayaquil branch of Equivida S.A. Upon arrival, the department was about to launch an institutional project where there was active participation and continued collaboration, it was to implement a program called HAPPINESS AT WORK (happiness at work) based on the science of happiness that allowed measuring job satisfaction staff through a web tool that gave the start to the creation of strategies and activities, with the aim of improving the factors that affected the satisfaction of employees both in the work and personal aspects. The labor community participated in the identification of their needs, through a first online survey where after knowing the results, a group of managers made up of key collaborators of all areas, designed a plan of strategies oriented to said results. For the implementation of the program the participation of the entire labor group of the Guayaquil branch was involved. With this new system Equivida sought to generate in its staff the sense of belonging and increase productivity, creativity, participation, and above all communication without affecting mental health and personal life
The present systematization was carried out based on the experiences gathered from the pre-professional practices and the demands demanded by the process. They were completed in the Human Talent department of the Guayaquil branch of Equivida S.A. Upon arrival, the department was about to launch an institutional project where there was active participation and continued collaboration, it was to implement a program called HAPPINESS AT WORK (happiness at work) based on the science of happiness that allowed measuring job satisfaction staff through a web tool that gave the start to the creation of strategies and activities, with the aim of improving the factors that affected the satisfaction of employees both in the work and personal aspects. The labor community participated in the identification of their needs, through a first online survey where after knowing the results, a group of managers made up of key collaborators of all areas, designed a plan of strategies oriented to said results. For the implementation of the program the participation of the entire labor group of the Guayaquil branch was involved. With this new system Equivida sought to generate in its staff the sense of belonging and increase productivity, creativity, participation, and above all communication without affecting mental health and personal life
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Ciencia de la felicidad, Happiness at Work (Felicidad en el trabajo), Satisfacción laboral., Clima Laboral