Estudio de caso de rotación de personal por conductas no éticas y delictivas, para determinar las debilidades en el proceso de selección
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2016-03
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Universidad de Guayaquil Facultad de Ciencias Psicológicas
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El siguiente Estudio de Caso se realizó en una empresa dedicada a la Comercialización de Electrodomésticos, al realizar el levantamiento de información mediante un Cuestionario para el diagnóstico del modelo administrativo de gestión organizacional, proporcionada por la Facultad de Psicología de la Universidad de Guayaquil, el cual da conocer a la Empresa y el levantamiento de una problemática, la cual es como incide en la rotación de personal por problemas de conductas no éticas y delictivas en el área comercial de los almacenes, y la empresa como medida de acción aplica renuncias forzadas por cometer estos actos. Como objetivo general se ha planteado el fortalecimiento del proceso de selección para evitar la rotación de personal por estas conductas, es importante conocer que parte del proceso no se está llevando a cabo de manera adecuada.
Sus unidades de análisis están sustentadas con bases Organizacionales, Psicológicas y Legales, el tipo de metodología es descriptivo puesto que se tuvo que detallar los casos tal y como se fueron manifestando en su determinado tiempo y sus principios teóricos son fenoménicos ya que explica el conjunto de manifiesto o fenómenos que lo caracterizan.
Se llegó a la conclusión que no se está cumpliendo el proceso de selección tal y como lo indica el Reglamento Interno de Trabajo y no hay un buen control en cuanto a los procesos que se realizan dentro de los almacenes.
Como recomendación se hizo rediseñar los procesos de selección, trabajar bajo lo que indica el Reglamento y revaluar al personal antiguo para evitar futuros inconvenientes de este tipo
The following Case Study was carried out in a company dedicated to the Commercialization of Appliances, when the information was collected by means of a Questionnaire for the diagnosis of the administrative model of organizational management, provided by the Faculty of Psychology of the University of Guayaquil, which to know the Company and the removal of a problem, which is how it affects the rotation of personnel due to problems of unethical and criminal behavior in the commercial area of the warehouses, and the company as a measure of action applies forced resignations for committing these acts. As a general objective, the strengthening of the selection process has been proposed to avoid staff turnover due to these behaviors, it is important to know that part of the process is not being carried out properly. Their units of analysis are supported by Organizational, Psychological and Legal bases, the type of methodology is descriptive since they had to detail the cases as they were manifesting in their determined time and their theoretical principles are phenomenal since it explains the set of manifest or phenomena that characterize it. It was concluded that the selection process is not being fulfilled as indicated in the Internal Work Regulation and there is no good control regarding the processes that are carried out inside the warehouses. As a recommendation, the selection processes were redesigned, work under what is indicated in the Regulation and revaluate the old staff to avoid future inconveniences of this type
The following Case Study was carried out in a company dedicated to the Commercialization of Appliances, when the information was collected by means of a Questionnaire for the diagnosis of the administrative model of organizational management, provided by the Faculty of Psychology of the University of Guayaquil, which to know the Company and the removal of a problem, which is how it affects the rotation of personnel due to problems of unethical and criminal behavior in the commercial area of the warehouses, and the company as a measure of action applies forced resignations for committing these acts. As a general objective, the strengthening of the selection process has been proposed to avoid staff turnover due to these behaviors, it is important to know that part of the process is not being carried out properly. Their units of analysis are supported by Organizational, Psychological and Legal bases, the type of methodology is descriptive since they had to detail the cases as they were manifesting in their determined time and their theoretical principles are phenomenal since it explains the set of manifest or phenomena that characterize it. It was concluded that the selection process is not being fulfilled as indicated in the Internal Work Regulation and there is no good control regarding the processes that are carried out inside the warehouses. As a recommendation, the selection processes were redesigned, work under what is indicated in the Regulation and revaluate the old staff to avoid future inconveniences of this type
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rotación de personal, conductas no éticas y delictivas, proceso de selección