Análisis de gestión administrativa de la empresa Certesa S.A. en el Rendimiento laboral
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2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente estudio describe de una manera relevante el análisis de la gestión
administrativa mediante la aplicación de métodos, la cual se refiere a verificar las
actividades que realizan cada uno del personal dentro de los departamento de la
empresa CERTIFSA S.A, dedicada a brindar servicios de consultorías tecnológicos
para encontrar el nivel de deficiencia de los trabajadores de esta entidad.
Por estas falencias encontradas, en esta empresa no existe una buena
relación laboral entre los trabajadores y como consecuencia afecta a todos los
departamentos de una manera negativa, lo que induce a que no se ejecuten bien, los
servicios brindados a cada cliente.
Nuestro tema está basado en la aplicación de manual de funciones, que
permita realizar actividades administrativas en todos los departamentos de la
empresa, para poder garantizar de esta forma un buen manejo de los procesos de la
gestión administrativa.
The present study describes in a relevant way the analysis of the administrative management through the application of methods, in which it refers to verify the activities carried out by each one of the personnel within each department of the company CERTIFSA SA, dedicated to provide service of technological consulting to find the level of deficiency of the workers of this entity. Due to these shortcomings found in this company, there is not a good working relationship among the workers, as a consequence it affects all the departments in a negative way and does not allow to get out well from the services provided to each client. Our theme is based on the application of functions manual, to perform administrative activities and other departments that are carried out in any company to ensure in this way a good management of the processes of administrative management.
The present study describes in a relevant way the analysis of the administrative management through the application of methods, in which it refers to verify the activities carried out by each one of the personnel within each department of the company CERTIFSA SA, dedicated to provide service of technological consulting to find the level of deficiency of the workers of this entity. Due to these shortcomings found in this company, there is not a good working relationship among the workers, as a consequence it affects all the departments in a negative way and does not allow to get out well from the services provided to each client. Our theme is based on the application of functions manual, to perform administrative activities and other departments that are carried out in any company to ensure in this way a good management of the processes of administrative management.
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GESTIÓN, ADMINISTRACIÓN, EMPRESA DESEMPEÑO, LABORAL