Análisis y optimización de procesos de inventario en las empresas textiles de Guayaquil. Caso de estudio Distribuidora Esprit S.A.
Fecha
2018
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Universidad de Guayaquil Facutad de Ciencias Administrativas
Resumen
Esprit S.A es una empresa que se dedica a la venta al por mayor y menor de prendas de vestir para hombres, mujeres de todas las edades, se la eligió ya que tiene problemas en la bodega, mucha cantidad de ropa se encuentra retenida en inventarios. El estudio ha identificado que la empresa no posee políticas y niveles de inventario lo cual genera un alto valor en la gestión de compras, bajo rendimiento sobre la inversión y altos costos en la administración de este proceso. Existe mercadería que se compra en exceso debido al desconocimiento de las existencias, esto hace que la reposición se haga sin seguir una política económica de inventario; además existe el riesgo que los artículos sufran problemas de calidad por el tiempo que se almacena en bodega.
Finalmente, como una manera de buscar solución a las falencias encontradas en forma precisa y metodológica, se planteó el objetivo general y los objetivos específicos, los cuáles se van a cumplir por completo. Se proporcionan posibles soluciones para mejorar las políticas actuales de los procesos realizados en la empresa, con el fin de reducir los niveles excesivos de inventario, el costo y almacenaje del mismo, Por ello la empresa ha decidido implementar políticas de inventario y mejorar la administración actual para controlar eficientemente la inversión, la distribución de los artículos en bodega, disminución del tiempo de despacho, proceso de recepción y entrega de mercadería y mejorar el nivel de satisfacción de clientes.
Esprit S.A is a company dedicated to wholesale and retail of clothing for men, women of all ages, it was chosen because as it has problems in the warehouse, a lot of clothing is retained in inventories. The study has been identified since that this company does not have policies and levels of inventory which generates a high value in the management of purchases, low return on investment and high costs in the administration of this process. There is merchandise that is bought in excess due to the lack of inventory information, this means that the replenishment is done without following an economic inventory policy; There is also the risk that the articles suffer quality problems for the time that is stored in the warehouse. Finally, as a way to find a solution to the flaws found in a precise and methodological way, the general objective and the specific objectives were raised, which will be fulfilled completely. Possible solutions are provided to improve the current policies of the processes carried out in the company, in order to reduce the excessive levels of inventory, the cost and storage of the same, For this reason the company has decided to implement inventory policies and improve the current administration to efficiently control the investment, the distribution of the items in the warehouse, decrease of the dispatch time, process of reception and delivery of merchandise and improve the level of customer satisfaction.
Esprit S.A is a company dedicated to wholesale and retail of clothing for men, women of all ages, it was chosen because as it has problems in the warehouse, a lot of clothing is retained in inventories. The study has been identified since that this company does not have policies and levels of inventory which generates a high value in the management of purchases, low return on investment and high costs in the administration of this process. There is merchandise that is bought in excess due to the lack of inventory information, this means that the replenishment is done without following an economic inventory policy; There is also the risk that the articles suffer quality problems for the time that is stored in the warehouse. Finally, as a way to find a solution to the flaws found in a precise and methodological way, the general objective and the specific objectives were raised, which will be fulfilled completely. Possible solutions are provided to improve the current policies of the processes carried out in the company, in order to reduce the excessive levels of inventory, the cost and storage of the same, For this reason the company has decided to implement inventory policies and improve the current administration to efficiently control the investment, the distribution of the items in the warehouse, decrease of the dispatch time, process of reception and delivery of merchandise and improve the level of customer satisfaction.
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Palabras clave
ESTRATEGIAS DE VENTAS, PROCESOS, CONTROL INTERNO, ADMINISTRACIÓN DE VENTAS