Promoción de las Herramientas en la Resolución de Conflictos en los adolescentes del sector Guasmo Sur “25 de Enero
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2018-09
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Universidad de Guayaquil Facultad de Ciencias Psicológicas
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El presente trabajo de sistematización, se realizó en experiencias de las prácticas, inicio en Abril hasta Agosto del 2018, en el sector Eloy Alfaro ubicada en la Isla Trinitaria, sur de Guayaquil de una duración total de 160 horas de intervención, criterios que se desarrollaron; en respetar los derechos de los moradores manteniendo en el anonimato toda información recabada, dando inicio a lo que vendría a ser la reconstrucción del proceso vivido, para comprender los distintas conflictos de los moradores de la comunidad, efectuando de este modo las herramientas comunicacionales y modificando positivamente la cultura social, desde una perspectiva psicológica durante su desarrollo, adoptando considerablemente la importancia que conlleva los sentimientos y a su vez cómo nos comportamos hacia los otros (Macklin, 1993; Murray y Campbell, 2003). Durante este proceso, conocer la cultura del contexto en que se encontraba, facilitó la elaboración de nuestro eje de sistematización al plantearnos la siguiente pregunta ¿Las herramientas comunicacionales posibilitan la resolución de conflictos en las comunidades?, es así donde aborda una metodología de carácter fenomenológico tipo cualitativo transversal descriptiva a través de métodos de análisis, grupos focales y la observación antes y durante la elaboración de los talleres. Metodología que nos permitió participar, con la comunidad para la elaboración la de herramientas comunicacionales, reflejado en la comunicación no asertiva, carencia de formas comunicacionales, control de impulso, inadecuada resolución de conflictos tomando en cuenta la promoción de las herramientas en la resolución de conflicto
The present systematization work was carried out in experiences of the practices, starting in April to August 2018, in the Eloy Alfaro sector located in the Trinitaria Island, south of Guayaquil, for a total duration of 160 hours of intervention, criteria that were developed ; to respect the rights of the inhabitants maintaining anonymity in all information collected, starting what would become the reconstruction of the lived process, to understand the different conflicts of the residents of the community, thus effecting the communication tools and modifying positively social culture, from a psychological perspective during its development, adopting considerably the importance of feelings and in turn how we behave towards others (Macklin, 1993, Murray and Campbell, 2003). During this process, knowing the culture of the context in which it was, facilitated the development of our systematization axis to pose the following question: Do communication tools enable the resolution of conflicts in communities?, This is where it addresses a phenomenological methodology descriptive transversal qualitative type through methods of analysis, focus groups and observation before and during the development of the workshops. Methodology that allowed us to participate, with the community for the elaboration of communication tools, reflected in non-assertive communication, lack of communication forms, impulse control, inadequate resolution of conflicts taking into account the promotion of tools in conflict resolution
The present systematization work was carried out in experiences of the practices, starting in April to August 2018, in the Eloy Alfaro sector located in the Trinitaria Island, south of Guayaquil, for a total duration of 160 hours of intervention, criteria that were developed ; to respect the rights of the inhabitants maintaining anonymity in all information collected, starting what would become the reconstruction of the lived process, to understand the different conflicts of the residents of the community, thus effecting the communication tools and modifying positively social culture, from a psychological perspective during its development, adopting considerably the importance of feelings and in turn how we behave towards others (Macklin, 1993, Murray and Campbell, 2003). During this process, knowing the culture of the context in which it was, facilitated the development of our systematization axis to pose the following question: Do communication tools enable the resolution of conflicts in communities?, This is where it addresses a phenomenological methodology descriptive transversal qualitative type through methods of analysis, focus groups and observation before and during the development of the workshops. Methodology that allowed us to participate, with the community for the elaboration of communication tools, reflected in non-assertive communication, lack of communication forms, impulse control, inadequate resolution of conflicts taking into account the promotion of tools in conflict resolution
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Herramientas comunicacionales, conflicto, resolución de conflicto