Diseño de un manual de políticas y procedimientos para la administración de inventarios en la empresa Livercosta S.A.
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2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
En el presente trabajo se ha realizado un análisis de la metodología para el manejo de inventarios de la empresa en el desarrollo de una política de manejo de inventario desde luego la información recolectada es de suma importancia para poder desarrollar las mejoras y brindar una buena atención a los clientes.
La presente tesis pretende realizar un análisis de los distintos procesos de la administración de inventarios, el mismo que tiene lugar en las bodegas de la empresa LIVERCOSTA S.A. El estudio ha identificado que la empresa no posee políticas y niveles de inventario lo cual genera un alto valor en la gestión de compras, bajo rendimiento sobre la inversión y altos costos en la administración de este proceso, existe mercadería que se compra en exceso debido al desconocimiento de las existencias, esto hace que la reposición se haga sin seguir una política económica de inventario, además existe el riesgo que los artículos sufran problemas de calidad por el tiempo que se almacena en bodega. Buscar solución a las falencias encontradas en forma precisa y metodológica, se planteó el objetivo general y los objetivos específicos, los cuáles se cumplieron a cabalidad, se proporcionan posibles soluciones para mejorar las políticas actuales de los procesos realizados en la empresa, con el fin de reducir los niveles excesivos de inventario, el costo y almacenaje del mismo, Por ello la empresa ha decidido implementar políticas de inventario y mejorar la administración actual para controlar eficientemente la inversión, la distribución de los artículos en bodega, disminución del tiempo de despacho, proceso de recepción y entrega de mercadería y mejorar el nivel de satisfacción de clientes.
In the present work has been carried out an analysis of the methodology for the management of the company in the development of a policy of inventory management from then the collected information is of the utmost importance and true what has allowed it to maintain its customers. This thesis aims to carry out an analysis of the different processes of inventory management, the same one that takes place in the cellars of the LIVERCOSTA company S.A. The study has identified that the company does not have policies and inventory levels which generates a high value in the management of purchases, low return on investment and high costs in the administration In this process, there is a commodity which is bought in excess due to the lack of stocks, this makes the refitting does not carry out an economic policy of inventory, there is also the risk that the articles suffer problems of quality by the time it is stored in the hold. Search for solution to the shortcomings found in a precise and methodological, raised the overall goal and specific objectives, which were met in full, provides possible solutions for improving current policies of the processes carried out in the company, with the aim of reducing the excessive levels of inventory, the cost and storage of the same,For this reason, the company has decided to implement policies of inventory and improve the current administration to efficiently control the investment, the distribution of the articles in the cellar, reducing the time of dispatch, receipt and delivery of goods and improve customer satisfaction.
In the present work has been carried out an analysis of the methodology for the management of the company in the development of a policy of inventory management from then the collected information is of the utmost importance and true what has allowed it to maintain its customers. This thesis aims to carry out an analysis of the different processes of inventory management, the same one that takes place in the cellars of the LIVERCOSTA company S.A. The study has identified that the company does not have policies and inventory levels which generates a high value in the management of purchases, low return on investment and high costs in the administration In this process, there is a commodity which is bought in excess due to the lack of stocks, this makes the refitting does not carry out an economic policy of inventory, there is also the risk that the articles suffer problems of quality by the time it is stored in the hold. Search for solution to the shortcomings found in a precise and methodological, raised the overall goal and specific objectives, which were met in full, provides possible solutions for improving current policies of the processes carried out in the company, with the aim of reducing the excessive levels of inventory, the cost and storage of the same,For this reason, the company has decided to implement policies of inventory and improve the current administration to efficiently control the investment, the distribution of the articles in the cellar, reducing the time of dispatch, receipt and delivery of goods and improve customer satisfaction.
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PROCESOS, CONTROLES, MANUALES, INVENTARIOS