Análisis del proceso logístico y su incidencia en los equilibrios de precios en Krystal Logistics (Ecuador) Kryslogic C. Ltda.
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2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
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La presente investigación se centró en el análisis del proceso logístico en la empresa Krystal Logistics (Ecuador) Kryslogic C. Ltda. basándonos en la necesidad del personal directivo y administrativo, de alcanzar mejores rendimientos y resultados en el desempeño de las labores cotidianas, ya que existen falencias que ocasionan retrasos en la entrega de mercancías. La recomendación fue elaborar un plan de acción que se centre en una serie de estrategias concebidas con el propósito de mejorar determinadas actividades que son parte del proceso integrado de la logística interna para equilibrar los precios de la empresa. Un plan de acción cuyas estrategias se alineen a la misión, visión y objetivos de la empresa. Se efectuó un estudio a través de entrevistas a los colaboradores de Krystal y a un experto en logística y a través del levantamiento de la información, nos permitió conocer de primera instancia su situación actual y diagnosticar sus falencias, que como consecuencia provocan retrasos y pérdidas. Con una mejora en su planificación podrán obtener mejores resultados para mantener el equilibrio de precios ya que las operaciones logísticas para una consolidadora de carga son de vital importancia, al trabajar de manera eficiente, la empresa puede ofrecer un mejor servicio.
The present investigation focused on the analysis of the Logistics process in the company Krystal Logistics (Ecuador) Kryslogic C. Ltda. based on the need of the managerial and administrative personnel, to achieve better performance and results in the performance of the daily tasks, since there are shortcomings that cause delays in the delivery of merchandise. The recommendation was to develop an action plan that focuses on a series of strategies designed to improve certain activities that are part of the integrated process of internal Logistics to balance the prices of the company. An action plan whose strategies align with the mission, vision and objectives of the company. A study was carried out through interviews with Krystal's collaborators and an expert in Logistics and through the gathering of information, it allowed us to know firsthand their current situation and diagnose their shortcomings, which as a consequence cause delays and losses. With an improvement in your planning you will be able to obtain better results to maintain the price balance since the Logistics operations for a load consolidator are of vital importance, by working efficiently, the company can offer a better service.
The present investigation focused on the analysis of the Logistics process in the company Krystal Logistics (Ecuador) Kryslogic C. Ltda. based on the need of the managerial and administrative personnel, to achieve better performance and results in the performance of the daily tasks, since there are shortcomings that cause delays in the delivery of merchandise. The recommendation was to develop an action plan that focuses on a series of strategies designed to improve certain activities that are part of the integrated process of internal Logistics to balance the prices of the company. An action plan whose strategies align with the mission, vision and objectives of the company. A study was carried out through interviews with Krystal's collaborators and an expert in Logistics and through the gathering of information, it allowed us to know firsthand their current situation and diagnose their shortcomings, which as a consequence cause delays and losses. With an improvement in your planning you will be able to obtain better results to maintain the price balance since the Logistics operations for a load consolidator are of vital importance, by working efficiently, the company can offer a better service.
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LOGÍSTICA, PROCESOS, CONSOLIDADORA DE CARGA, PLAN DE ACCIÓN