Análisis y mejoramiento del sistema de control de bienes y existencias del sector público de Ecuador
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Fecha
2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
En el presente trabajo de investigación el objetivo general es diseñar una propuesta para
mejorar los procesos administrativos del sistema de Administración y Control de Bienes y
Existencias (e-SByE) del sector público de la república del Ecuador, sin embargo, debido a que
este programa abarca todo las sociedades del sector público se decidió tomar como población
a los funcionarios de la sociedad “Dirección General de Aviación Civil – Dirección Regional
II” situados en la localidad de Guayaquil, en la cual puedo dar a conocer mi punto de vista
como ex pasante universitaria y ex funcionaria del mismo.
Debido a que el análisis de este sistema será en el departamento Administrativo de la “Aviación
Civil” se decidió tomar a todos los funcionarios que utilizan el sistema como muestra para la
investigación.
Luego de realizar la investigación se concluyó que el principal problema con el sistema e-SByE
es la falta de capacitación sobre el uso del mismo; por tal motivo se propuso realizar una
capacitación a los funcionarios para mejorar los procesos administrativos.
In this research work the general objective is to design a proposal to improve the administrative processes of the Administration and Control of Goods and Stock (e-SByE) of the public sector of the Republic of Ecuador, however, because this program covers all the companies of the public sector decided to take as a population the officials of the institution "General Directorate of Civil Aviation - Regional Directorate II" located in the city of Guayaquil, in which I can make known my point of view as a former university intern and former official of the same. Because the analysis of this system will be in the Administrative Department of the "Civil Aviation" it was decided to take all the officials that use the system as a sample for the investigation. After conducting the investigation, it was concluded that the main problem with the e-SByE system is that the lack of training on its use; for this reason, it was proposed to train the officials to improve administrative processes.
In this research work the general objective is to design a proposal to improve the administrative processes of the Administration and Control of Goods and Stock (e-SByE) of the public sector of the Republic of Ecuador, however, because this program covers all the companies of the public sector decided to take as a population the officials of the institution "General Directorate of Civil Aviation - Regional Directorate II" located in the city of Guayaquil, in which I can make known my point of view as a former university intern and former official of the same. Because the analysis of this system will be in the Administrative Department of the "Civil Aviation" it was decided to take all the officials that use the system as a sample for the investigation. After conducting the investigation, it was concluded that the main problem with the e-SByE system is that the lack of training on its use; for this reason, it was proposed to train the officials to improve administrative processes.
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Palabras clave
SISTEMA DE CONTROL DE BIENES Y EXISTENCIAS (E-SBYE), BIENES DE LARGA DURACIÓN (BLD), DGAC