Diseño de procesos de gestión de Tesorería aplicado al servicio electromecánico Multimarcas Neira
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Fecha
2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
La presente investigación se enfoca en la propuesta de mejorar los procesos relacionados con las gestiones de tesorería de la empresa Multimarcas Neira, mismo que se encuentra ubicado en la ciudad de Guayaquil; los procesos de tesorería no se encuentran definidos, debido a esto no cuenta con un control de los cobros y pagos que realiza, así como dificultades en la toma de decisiones de parte de la gerencia y administración. La metodología aplicada es cualitativa, realizada por medio del estudio de campo y tipo descriptiva, debido que cada una permite conocer de cerca la problemática y además describir la problemática, el instrumento utilizado es la entrevista aplicada al personal administrativo, quienes han sido tomado como la población para obtener la información requerida para comprobar la hipótesis planteada. Finalmente se estableció la propuesta que se enfoca en la aplicación de un módulo de gestión de tesorería, cuya finalidad es contar un registro adecuado, mantener la información oportuna, confiable y veraz para el cumplimiento de los objetivos propuestos a largo plazo, del mismo modo como es lograr ser empresa líder en ofrecer servicios de calidad, con personal capacitado y profesional.
This research focuses on the proposal to improve the processes related to the treasury management of the Multimarcas Neira Company, which is located in the city of Guayaquil, the treasury processes are not defined, due to this it does not have a control of the collections and payments made, as well as difficulties in decision making by management and administration. The applied methodology is qualitative, carried out by means of the field study and descriptive type, because each one allows to know the problem closely and also to describe the problem, the instrument used is the interview applied to the administrative personnel, who have been taken as the population to obtain the information required to verify the hypothesis. Finally, the proposal was established that focuses on the application of a treasury management module, whose purpose is to have an adequate record, to keep the information timely, reliable and truthful for the fulfillment of the proposed long-term objectives, in the same way as is to be a leader in providing quality services, with trained and professional staff.
This research focuses on the proposal to improve the processes related to the treasury management of the Multimarcas Neira Company, which is located in the city of Guayaquil, the treasury processes are not defined, due to this it does not have a control of the collections and payments made, as well as difficulties in decision making by management and administration. The applied methodology is qualitative, carried out by means of the field study and descriptive type, because each one allows to know the problem closely and also to describe the problem, the instrument used is the interview applied to the administrative personnel, who have been taken as the population to obtain the information required to verify the hypothesis. Finally, the proposal was established that focuses on the application of a treasury management module, whose purpose is to have an adequate record, to keep the information timely, reliable and truthful for the fulfillment of the proposed long-term objectives, in the same way as is to be a leader in providing quality services, with trained and professional staff.
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PAGOS, COBROS, SISTEMA CONTABLE, TESORERÍA