Diseño de un plan para la mejora del departamento de facturación de distribuidora de productos masivos en la Ciudad de Guayaquil
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2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
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En el presente trabajo se planteó el “DISEÑO DE UN PLAN PARA LA MEJORA DEL DEPARTAMENTO DE FACTURACION DE DISTRIBUIDORA DE PRODUCTOS MASIVOS EN LA CIUDAD DE GUAYAQUIL.”
A lo largo de este trabajo se ha realizado un seguimiento y aplicados métodos de investigación respecto a las novedades que suelen presentar en las áreas de mayor particularidad en la distribuidora como lo son: facturación y bodega Aplicando un plan que sea acorde para mejorar los procedimientos en una empresa donde el resultado del mal manejo de los procesos podría tener una severa repercusión en la empresa y llevarla hasta el cierre de misma.
Con esto se buscó incentivar al personal encargado y a la Gerencia de la empresa a captar los métodos propuestos y alternativas para mejorar y aportar a los procedimientos internos con respecto a registros de datos, elaboración de procesos y demás actividades que se desarrollan en la distribuidora como lo que respecta a facturación y bodegaje en mayor énfasis. Para ello se efectuó un estudio con el fin de conocer si se contaba con guías en las diferentes áreas y de qué forma se lo estaba aplicando, donde se pudo evidenciar las inconsistencias que vienen repercutiendo no solo en los registros sino en cómo se lleva a cabo cada uno de las acciones de los empleados, considerando que no solo un área como facturación tendría novedad sino tales como bodega en el inventario de los productos que es parte elemental en una distribuidora para la diaria gestión de la empresa.
In the present project, the “DESIGN OF A PLAN FOR THE IMPROVEMENT OF PROCESSES OF THE DEPARTMENT OF BILLING OF MASS PRODUCTS DISTRIBUTOR IN THE CITY OF GUAYAQUIL.” Throughout this work, a follow-up and applied research methods have been carried out regarding the novelties that are usually presented in the areas of greatest particularity in the distributor such as: billing and warehouse. Applying a plan that is appropriate to improve the procedures in a company where the result of the mishandling of the processes could have a severe impact on the company and take it to its closing. This sought to encourage the personnel in charge and the management of the company to capture the proposed methods and alternatives to improve and contribute to internal procedures regarding data records, process development and other activities that are developed in the distributor as which concerns billing and warehousing in greater emphasis. For this, a study was carried out in order to know if there were guides in the different areas and in what way it was being applied, where it was possible to show the inconsistencies that have been impacting not only on the records but on how it is carried out Each of the employees' actions, considering that not only an area such as billing would have novelty but such as a warehouse in the inventory of the products that is an elementary part of a distributor for the daily management of the company.
In the present project, the “DESIGN OF A PLAN FOR THE IMPROVEMENT OF PROCESSES OF THE DEPARTMENT OF BILLING OF MASS PRODUCTS DISTRIBUTOR IN THE CITY OF GUAYAQUIL.” Throughout this work, a follow-up and applied research methods have been carried out regarding the novelties that are usually presented in the areas of greatest particularity in the distributor such as: billing and warehouse. Applying a plan that is appropriate to improve the procedures in a company where the result of the mishandling of the processes could have a severe impact on the company and take it to its closing. This sought to encourage the personnel in charge and the management of the company to capture the proposed methods and alternatives to improve and contribute to internal procedures regarding data records, process development and other activities that are developed in the distributor as which concerns billing and warehousing in greater emphasis. For this, a study was carried out in order to know if there were guides in the different areas and in what way it was being applied, where it was possible to show the inconsistencies that have been impacting not only on the records but on how it is carried out Each of the employees' actions, considering that not only an area such as billing would have novelty but such as a warehouse in the inventory of the products that is an elementary part of a distributor for the daily management of the company.
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DISEÑO, PLAN DE PROCESO, DEPARTAMENTO, FACTURACION, PRODUCTOS