Desarrollo de un Sistema Móvil con geolocalización para búsqueda de personas que realizan trabajos de mano de obra en casa y manejo de índices de satisfacción del cliente.
Fecha
2019-09
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Universidad de Guayaquil. Facultad de Ciencias Matemáticas y Físicas. Carrera de Ingeniería en Sistemas Computacionales.
Resumen
El presente proyecto está enfocado en el desarrollo de un sistema móvil orientado a la búsqueda de trabajadores de mano de obra (Electricistas, Albañiles, etc.), que son requeridos por personas que presentan algún problema doméstico (fuga de agua, remodelaciones, etc.). Cuando se requieren este tipo de trabajadores se suelen acudir recomendaciones de parientes o amigos, ya que no existe un lugar o guía donde se los pueda buscar y contactar. Actualmente, gran parte de los ciudadanos de Guayaquil poseen dispositivos inteligentes, por lo cual se pretende desarrollar un sistema móvil que facilite la búsqueda de trabajadores que ofrezcan uno o varios tipos de servicios que solucionen un problema doméstico usando tecnológica GPS y Google Maps, para de esta manera reducir el tiempo que un cliente invierte en la búsqueda de los trabajadores de mano de obra. Para el desarrollo de este sistema móvil se utilizó el Framework IONIC, el cual hace uso de las siguientes tecnologías: HTML, CSS y TYPESCRIPT, debido a su eficacia para el desarrollo de aplicaciones móviles hibridas (Android, IOS, Windows), haciendo uso de la metodología SCRUM como forma de llevar a cabo el desarrollo del aplicativo móvil, la herramienta tecnológica GPS y finalmente la herramienta Google Maps para la creación de mapas dinámicos, debido a que es un software que ofrece la creación de mapa, creación de marcas o puntos de coordenadas en el mapa y entre otras múltiples funciones. Finalmente, este proyecto generó como resultado un aplicativo móvil que ayude a las personas buscar y contactar trabajadores, difundir los servicios que ofrecen los trabajadores, e incluir una calificación por parte de los clientes y de los trabajadores.
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The present project is focused on the development of a mobile system aimed at the search for labor workers (Electricians, Masons, etc.), which are required by people who have a domestic problem (water leakage, remodeling, etc.). When these types of workers are required, recommendations from relatives or friends are usually available, since there is no place or guide where they can be found and contacted. Currently, most of the citizens of Guayaquil have smart devices, so it is intended to develop a mobile system that facilitates the search for workers who offer one or more types of services that solve a domestic problem using GPS technology and Google Maps, to this way reduce the time that a client invests in the search for the workers of labor. For the development of this mobile system the IONIC Framework was used, which makes use of the following technologies: HTML, CSS and TYPESCRIPT, due to its effectiveness for the development of hybrid mobile applications (Android, IOS, Windows), making use of The SCRUM methodology as a way to carry out the development of the mobile application, the GPS technological tool and finally the Google Maps tool for the creation of dynamic maps, because it is a software that offers the creation of a map, creation of marks or points of coordinates on the map and among other multiple functions. Finally, this project resulted in a mobile application that helps people find and contact workers, disseminate the services offered by workers, and include a qualification from customers and workers.
The present project is focused on the development of a mobile system aimed at the search for labor workers (Electricians, Masons, etc.), which are required by people who have a domestic problem (water leakage, remodeling, etc.). When these types of workers are required, recommendations from relatives or friends are usually available, since there is no place or guide where they can be found and contacted. Currently, most of the citizens of Guayaquil have smart devices, so it is intended to develop a mobile system that facilitates the search for workers who offer one or more types of services that solve a domestic problem using GPS technology and Google Maps, to this way reduce the time that a client invests in the search for the workers of labor. For the development of this mobile system the IONIC Framework was used, which makes use of the following technologies: HTML, CSS and TYPESCRIPT, due to its effectiveness for the development of hybrid mobile applications (Android, IOS, Windows), making use of The SCRUM methodology as a way to carry out the development of the mobile application, the GPS technological tool and finally the Google Maps tool for the creation of dynamic maps, because it is a software that offers the creation of a map, creation of marks or points of coordinates on the map and among other multiple functions. Finally, this project resulted in a mobile application that helps people find and contact workers, disseminate the services offered by workers, and include a qualification from customers and workers.
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Palabras clave
Geolocalización, Trabajos de mano de obra, Búsqueda de personas, Satisfacción del cliente, Sistema móvil, Geolocation, Labor, Personnel search, Customer satisfaction, Mobile System