Diseño de un manual de procesos para la gestión de inventarios de la empresa Maplast S.A. en la Ciudad de Guayaquil.
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Fecha
2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El inventario es uno de los activos más importantes en la administración financiera y debe ser administrado de manera efectiva y eficiente por la compañía, independientemente de su tamaño. A pesar de los esfuerzos que realizan las empresas por reducir los errores en esta área, siguen existiendo un sin fin de factores exógenos a la administración que no se pueden controlar. En el caso de la empresa Maplast S.A. estas falencias se encuentran ubicadas en los procesos de ingreso, salida y traslado de inventario de las bodegas de materia prima, productos en proceso y producto terminado, así lo confirma la encuesta y la entrevista aplicada al personal del área mencionada. Estos resultados obtenidos producto de los métodos de investigación cualitativa y cuantitativa también mostraron el desconocimiento y falta de capacitación de los colaboradores del área de bodega con respecto al procedimentalismo técnico de las actividades realizadas cotidianamente.
Con miras a mejorar la correcta gestión de inventarios, se planteó una propuesta basada en estrategias que buscan la participación de los colaboradores en el correcto manejo de los procesos de inventario. En primera instancia se proyecta la creación de un manual de procesos que normarán la actuación del personal en la bodega, posterior a eso, es necesario un programa de capacitación complementario al manual para que no queden dudas respecto a las responsabilidades de cada cargo.
Inventory is one of the most important assets in financial management and must be managed effectively and efficiently by the company, regardless of size. Despite the efforts of companies to reduce errors in this area, there are still endless exogenous factors to the administration that cannot be controlled. In the case of the company Maplast S.A. these shortcomings are in the processes of entry, departure and transfer of inventory of the raw material saloon as, products in process and finished product, as confirmed by the survey and the interview applied to the staff in the above-mentioned area. These results obtained as a result of qualitative and quantitative research methods also showed the ignorance and lack of training of the collaborators of the warehouse area regarding the technical proceduralism of the activities carried out daily. With a view to improving the correct inventory management, a proposal was proposed based on strategies that seek the participation of employees in the correct management of inventory processes. In the first instance, the creation of a manual of processes that will normative the actions of the staff in the winery, after that, a training program complementary to the manual is necessary so that there are no doubts about the responsibilities of each arguer.
Inventory is one of the most important assets in financial management and must be managed effectively and efficiently by the company, regardless of size. Despite the efforts of companies to reduce errors in this area, there are still endless exogenous factors to the administration that cannot be controlled. In the case of the company Maplast S.A. these shortcomings are in the processes of entry, departure and transfer of inventory of the raw material saloon as, products in process and finished product, as confirmed by the survey and the interview applied to the staff in the above-mentioned area. These results obtained as a result of qualitative and quantitative research methods also showed the ignorance and lack of training of the collaborators of the warehouse area regarding the technical proceduralism of the activities carried out daily. With a view to improving the correct inventory management, a proposal was proposed based on strategies that seek the participation of employees in the correct management of inventory processes. In the first instance, the creation of a manual of processes that will normative the actions of the staff in the winery, after that, a training program complementary to the manual is necessary so that there are no doubts about the responsibilities of each arguer.
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REGISTRO, CONTROL, GESTIÓN, INVENTARIO