Análisis de los procesos logísticos de importación y exportación de la empresa de Servicios de Carga Internacional S.A. (SECARINSA)
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2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
La presente investigación se diseñó para analizar la incidencia de los procesos logísticos de importación y exportación en la empresa SECARINSA, para lo cual el problema de investigación se definió como el atraso en el despacho oportuno de la mercadería de los clientes, principalmente por causas como: documentación errónea e incompleta entregada por el cliente, omisión de ciertos datos e inclusive inconsistencias en la ficha técnica y declaración aduanera; y la mala asignación de las subpartidas arancelarias, lo que evidentemente está generando que los clientes sean sancionados por el SENAE y paguen mayor cantidad de multas e impuestos. Además de estos problemas, también se detectó que había omisión de otros documentos como certificados sanitarios, fitosanitarios, certificados de origen, entre otros. Finalmente, fue necesario proponer un proceso o plan de comunicación entre los operadores logísticos y usuarios, para reducir la presencia de errores y así dinamizar el comercio exterior del Ecuador
The present investigation was designed to analyze the incidence of the import and export logistics processes in the SECARINSA company, for which the research problem was defined as the delay in the timely dispatch of the merchandise of the clients, mainly due to causes such as: erroneous and incomplete documentation provided by the client, omission of certain data and even inconsistencies in the technical file and customs declaration; and the bad allocation of tariff subheadings, which is evidently causing customers to be sanctioned by SENAE and pay more fines and taxes. In addition to these problems, it was also detected that there were omissions of other documents such as sanitary certificates, phytosanitary certificates, certificates of origin, among others. Finally, it was necessary to propose a process or communication plan between logistic operators and users, to reduce the presence of errors and thus boost Ecuador's foreign trade.
The present investigation was designed to analyze the incidence of the import and export logistics processes in the SECARINSA company, for which the research problem was defined as the delay in the timely dispatch of the merchandise of the clients, mainly due to causes such as: erroneous and incomplete documentation provided by the client, omission of certain data and even inconsistencies in the technical file and customs declaration; and the bad allocation of tariff subheadings, which is evidently causing customers to be sanctioned by SENAE and pay more fines and taxes. In addition to these problems, it was also detected that there were omissions of other documents such as sanitary certificates, phytosanitary certificates, certificates of origin, among others. Finally, it was necessary to propose a process or communication plan between logistic operators and users, to reduce the presence of errors and thus boost Ecuador's foreign trade.
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PROCESOS LOGÍSTICOS, IMPORTACIÓN, EXPORTACIÓN, CLASIFICACIÓN ARANCELARIA