Análisis de la cadena logística de la empresa Transfurgon S.A Duran –Guayas Año 2019
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2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
En este trabajo se analizó la cadena logística de la empresa Transfurgon en donde se propone desarrollar un manual de proceso logístico debido al desconocimiento en el departamento debido que esta área se ha desarrollado de manera empírica por lo tanto el respectivo estudio se ha realizado por medio de entrevista , revisiones bibliografías, etc. Este problema ha generado retraso en la entrega del producto, poca rentabilidad en la empresa, pérdida de mercado, desventaja competitiva ante las demás empresas que poseen entre otras, por lo cual sobre este problema ha surgido la necesidad de diseñar un manual de proceso logístico que será una guía en la empresa en donde de forma detallada y ordenada el proceso logístico, desde la solicitud de pedido del cliente en cuanto al vehículos hasta la entrega del producto. Todas la actividades se verán reflejadas en un diagrama que estable el manual de una forma más dinámica, concreta y eficiente, siendo la forma más eficiente y reconocimiento en el mercado local
In this work, the logistic chain of the Transfurgon Company was analyzed where it is proposed to develop a logistic process manual due to ignorance in the department because this area has been empirically developed, therefore the respective study has been carried out through interview, bibliography reviews, etc. This problem has generated a delay in the delivery of the product, low profitability in the company, loss of market, competitive disadvantage compared to the other companies that they have among others, for which reason the need to design a logistic process manual has arisen over this problem. It will be a guide in the company where the logistics process is detailed and orderly, from the customer's request for the vehicle to the delivery of the product. All activities will be reflected in a diagram that establishes the manual in a more dynamic, concrete and efficient way, being the most efficient way and recognition in the local market
In this work, the logistic chain of the Transfurgon Company was analyzed where it is proposed to develop a logistic process manual due to ignorance in the department because this area has been empirically developed, therefore the respective study has been carried out through interview, bibliography reviews, etc. This problem has generated a delay in the delivery of the product, low profitability in the company, loss of market, competitive disadvantage compared to the other companies that they have among others, for which reason the need to design a logistic process manual has arisen over this problem. It will be a guide in the company where the logistics process is detailed and orderly, from the customer's request for the vehicle to the delivery of the product. All activities will be reflected in a diagram that establishes the manual in a more dynamic, concrete and efficient way, being the most efficient way and recognition in the local market
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LOGÍSTICA, MANUAL, OPTIMIZACIÓN, SERVICIO